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Customer Care Executive @ Uber

Home > Customer Success, Service & Operations - Other

 Customer Care Executive

Job Description

Role & responsibilities :

Position : Customer Care Executive (Histopathology)

  • Accessioning of samples for testing
  • Maintaining accuracy of entered data by checking and rechecking source document or the
  • database Attending phone calls of patients and coordinators of credit organizations
  • Handling queries related to samples received for analysis in a timely & professional manner
  • To provide correct information pertaining to laboratory services.
  • To check and settle payments received through various payment modes (cash/cheque/Online)
  • Submitting daily payment reports to the finance personnel
  • Follow up with patients / Lab coordinators for outstanding payments
  • Checking & attending email queries
  • To maintain the integrity and confidentiality of all the medical records (no information will be
  • shared or discussed without prior permission of the Doctor and the Reporting Manager)
  • Any other duties assigned by the reporting manager and consultants.

Job Classification

Industry: Medical Services / Hospital (Diagnostics)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Neuberg Diagnostics
Location(s): Vidyavihar

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Keyskills:   Pathology Diagnostics Email Writing Verbal Communication Patient Relations Typing Payment Collection Billing Data Entry MS Office Accessioning

 Fraud Alert to job seekers!

₹ 1.5-2.75 Lacs P.A

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Uber

Neuberg Diagnostics, headquartered in Chennai, is one of Indias leading diagnostic service providers, with its presence in India, UAE, South Africa and USA. The laboratories are accredited by CAP & NABL. The group has created accessibility to state of the art diagnostic technologies and posses...