End User Support Technician @ Equifax

Home > Hardware

End User Support Technician

Equifax
2 - 4 years
Pune
1 month ago
Email to a friend
Report this job

Job Description

What you will do

Contribute with Technical Support to walk up customers at a TechBar.
Level 2 support of conference room technology (Audio/Visual kits).
Deliver new new equipment (laptops & accessories) within agreed service levels.
Proactively identify and complete projects that add value to the department and/or our customers.
Point of contact for 3rd party Technology and Facilities vendor/partners (HP, Dell, Xerox, etc)

What experience you need

2-4 years of experience collaborating with team members to resolve local user issues and sitewide incidents
Associates degree in a relevant field or equivalent experience
Experience analyzing, troubleshooting , and resolving hardware/software and Audio/Visual systems issues. Including provisioning, installation/configuration, operation, and maintenance of End User Technology hardware, OS and software.
Demonstrates the potential to mentor junior team members
Cloud Certification Strongly Preferred

What could set you apart

An ability to demonstrate successful performance of our Success Profile skills, including:

Collaboration - Able to collaborate with team members and other departments
Computer and Software Skills - Able to prepare training on daily scope tasks
Customer Technical Support - Able to cross-train coworkers on daily tasks
Initiative - Identifies common technical issues and takes appropriate action to collaborate with team members.
Technical Advising and Consulting - Able to complete technical tasks self-directed with guidance from senior team members
Troubleshooting - Ability to identify and resolve advanced sitewide incidents

Primary Location:

IND-Pune-Equifax Analytics-PEC

Function:

Function - Tech Engineering and Service Ops

Schedule:

Full time

Job Classification

Industry: Financial Services
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware
Role: Hardware Installation & Maintenance
Employement Type: Full time

Contact Details:

Company: Equifax Credit
Location(s): Pune

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: audio visual Accessories Consulting Manager Technology End User Support Packaging Healthcare Troubleshooting Technical support Analytics

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Technician (PAC)

Nikom Infrasolutions

2 - 4 years

Delhi, NCR

21 days ago

₹ 1-2.5 Lacs P.A.

Cctv Technician

Paradigmit Technology

1 - 6 years

Noida, Gurugram

22 days ago

₹ 1.5-3 Lacs P.A.

Desktop Support Engineer

Kaizen It Services

1 - 3 years

27 days ago

₹ 1-2.75 Lacs P.A.

Asic Frontend Implementation, Cdc/rdc

Meta

8 - 13 years

Bengaluru

1 month ago

₹ Not Disclosed

Equifax

Equifax is a global information solutions company that uses trusted unique data, innovative analytics, technology and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal decisions. Headq...

End User Support Technician @ Equifax

Home > Hardware