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Conversation design For an AI Chatbot @ Augray

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 Conversation design For an AI Chatbot

Job Description

  • Design effective, innovative, and delightful conversational experiences using user centric design methodologies
  • Review the current state of our chatbot copy and conversational patterns
  • Collaborate with product managers, engineers, product and visual designers, and researchers to design, implement, and iterate on intents
  • Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
  • Create bot design documents, including bot personas, example dialogs, conver sation flow diagrams, error handling patterns
  • Define the intent portfolio for natural language understanding and how it maps into conversation designs
  • Master s Degree in Psychology/ linguistics/ journalism, human-computer interaction / human factors or equivalent
  • Background in Counseling Psychology is an advantage
  • A strong analytical background
  • Deadline & Goal oriented
  • Must be a team player
  • Portfolio of work you have done (writing samples, interface content, microcopy, or even style guides)
You have
  • 0 - 2+ years of conversation design, service design, interaction design, or UX design or relevant experience
  • Experience in creating workflows, storyboards, user flows, and prototypes.
  • Excellent written and verbal communication skills and presentation ability is a must Not mandatory but great to have a basic understanding of training NLU/NLP models.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Data Science & Machine Learning - Other
Employement Type: Full time

Contact Details:

Company: Augray
Location(s): Chennai

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Keyskills:   Training Basic Analytical Artificial Intelligence Psychology Interaction design Linguistics Wellness Customer experience Counselling

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Augray

We help businesses thrive in Sales & Marketing and operational improvements using XR(AR/MR and VR) Extended Reality.