CRM Architect
- Veripark
- 8 - 15 years
- Kolkata
- 1 year ago
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Job Description
- We are looking for a CRM Architect with 10+ years of experience in assisting solution design, and implementation of Microsoft Dynamics CRM/Dynamics 365 solution for Omni-Channel Banking applications such as internet banking, mobile banking, CRM and loan origination.
What you will be doing
- Apply the functional resources/business analysts with requirements gathering and provide design guidance for mid to large sized Dynamics 365 (CRM) projects.
- Provide leadership and technical guidance to the project team throughout the implementation to ensure accurate delivery of project plans.
- Provide current best practices and solution alternatives as part of functional or technical design documents.
- Advise pre-sales technical teams on best practice architectures for internal and customer facing solutions. This can be a reactive response to a customer need or request for proposal and include participating in proof-of-concepts, making product demonstrations, presentations and preparing Dynamics 365 Online consumption estimates for the proposed solution architectures.
- Understand customers overall data estate, IT and business priorities and success measures to design implementation architectures and solutions using advanced analytics and artificial intelligence.
- Mentor and lead VeriPark project team members and customers to be proficient in delivering Online and On-Prem based solutions. This can also include identifying architectural problems in projects, providing solutions to these problems and participating in software development processes to help implementing new technologies.
- Identify, build, and drive programs and RD studies to establish new technical practices and learn private or public preview cutting-edge technologies.
- Document and share designs, technical best practices / insights with internal teams.
- Maintaining and advancing technical skills and knowledge, keeping up to date with technology trends and competitive insights on cloud and on-prem technologies.
- Assist with solution design, and implementation of Microsoft Dynamics CRM/ Dynamics 365 solution. Responsible for application architecture and design decisions during a project. Works to map overall design to requirements and systems, ensuring solutions align with business goals and processes, and fit within the enterprise context.
- 10+ years of experience in Microsoft Dynamics CRM/ Dynamics 365.
- Graduate Degree in IT, Computer Science.
- Professional certification in CRM or agree to achieve appropriate certification in agreed upon timeframe.
- Deep knowledge of Dynamics 365 for Sales, Field Service, Customer Service, Marketing, Portals, USD and other emerging Microsoft software.
- Ability to design, configure and deploy Dynamics CRM solutions based on complex XRM solutions with multiple customizations, plugins and batch/real-time integrations.
- Strong analytical and problem-solving skills that enable comprehension and resolution of complex business and technical issues.
- Enthusiastic team-player as well as a self-motivated.
- Innovative, open minded and proactive.
- Excellent English skills.
- Remote working opportunity
- We offer a comprehensive and generous compensation and benefits package that is designed to attract top talent
- Performance linked bonus
- Engage in global projects with top-tier clients and cutting edge technologies
- Work and learn with teams across multiple countries
- Learn at your own pace, through our online system, with access to multiple learning platforms, webinars and in-house training sessions.
- We foster a dynamic and vibrant environment that values diversity and inclusivity and prioritizes individuals at the core of our operations.
Job Classification
Industry: Software ProductFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Regional Sales Manager (B2C)Employement Type: Full timeContact Details:
Company: VeriparkLocation(s): Kolkata+ View Contact
Keyskills: SAN French Social media Presales JPEG Customer service Microsoft Dynamics application architecture microsoft
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Veripark
VeriPark is a global solutions provider, which enables businesses to become digital leaders with its Intelligent Customer Experience suite. With over 500+ employees across different countries and offices located in the United States, United Kingdom, Europe, Asia, Africa and the Middle East, VeriPark...
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