Providing technical support to the clients via different modes i.e. telephonic, chat, Email etc.
Majorly handle the software support calls from the clients
Solve the queries related to tax return filing, bill print issue and re-installation of software
Handle software customer complaints and provide appropriate solutions & alternatives within the time limit
Technical support, software Installation, and software support
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Technical Support - Voice / BlendedEmployement Type: Full time