Opening For AR Caller- negative balance /claim refund @ Medusind

Job Description

Role & responsibilities

1. Review insured patient accounts and validates all co-pays and deductibles are accurate

2. Maintain records of contacts and attempted contacts with delinquent account patients as well as records of any payments collected from the patients

3. Submit monthly reports on the status of unpaid accounts and any repayment progress

4. Provide customer service regarding collection issues, process patient refunds, process and review account adjustments, resolve payment discrepancies and short payments

5. Submit monthly refund reconciliation reports to ensure all patient/insurance accounts are accurate

6. Process unapplied balances on patients account;

7. Explain the breakdown of the balance owed by reviewing the EOB/ERA received from the patients insurance

8. Should possess strong skills set in AR scenarios with over 2 years of experience.

9. Should able to differentiate between Refunds and Adjustment

10. Should have strong knowledge in MS WORD/ PDF/ EXCEL .

11. Good in voice calls and probing the required questions with payers for refunding.

Working days - 5 days working

shift timing - 5.30 PM to 2.30 AM

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   AR Calling RCM Revenue Cycle Management negative balance Denials claim refund