Senior Systems Analyst-Technology @ Ameriprise Financial

Provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a product management team.
Accountable for ensuring that clear, concise requirements have been captured. Participate in testing and reporting of UAT with internal partners and vendor, reporting defects to vendor ensuring issue resolution, support the implementation check-out process and facilitate the end user communication and training documentation.
Collaborating across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools. Track and evaluate feedback from users for multiple tools.

Key Responsibilities

• Participate in SCRUM meetings and support of the Agile process
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.
• Develop detailed business requirements and user stories
• Tracking end user feedback on the system
• Occasionally provide Level 3 support for Applications
• Track and evaluate usage reporting
• Perform required AdTrax and FINRA filing when necessary
• Documentation review and updates
• Troubleshooting with end-users, internal tech partners and vendors

Required Qualifications

• 4-7 years experience as Business Systems Analyst
• Ability to effectively summarize data, present insights and reporting
• Experience working on Agile delivery
• Knowledge of Requirement collection and User Story logic (experience working in JIRA is a plus)
• Experience in creating and maintaining backlog
• Experience working with stakeholders across many functions.
• Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Exceptional written and verbal communication skills.

Preferred Qualifications

• Experience working in the financial services industry or other similar, highly regulated environment.
• Experience working with the following tools: JIRA, Morningstar Advisor Workstation
• Experience with AdTrax submissions
• Experience with vendor management
• Experience with market data / exchange data

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.