Support Engineer-Intermediate
- Equifax
- 1 - 6 years
- Pune
- 1 month ago
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Job Description
What you ll do
- Provide Application Support for complex microservices, cloud based batch platform.
- Oversee and adapt monitoring and alerting systems (GCP, PagerDuty etc). Interact with automated monitoring and healing infrastructure to ensure healthy environments.
- Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
- Create and maintain standard operating procedures or runbooks for performing maintenance tasks, applying configuration changes, and remediating problems across multiple environments
- Identify potential process improvements across the teams
- Define and drive architectural enhancements into system to mitigate potential failure points
- Provide impact assessment and mitigation plan for changes going into the production environment
- Investigate root cause of severe and systemic outages, identify corrective actions
What experience you need
- Bachelors Degree in Computer Science , Information Management or in STEM Majors
- Experience with configuring, customizing, and extending monitoring tools (Appdynamics or DataDog.)
- 1+ years experience with all stages of an agile software development lifecycle (CI/CD) supporting Java/Javascript UI applications (JQUERY).
- 2 years of experience troubleshooting Java EE applications
- Experience working with PostGres database
- 2+ years experience in GCP
- Knowledge of TCP/IP networking, load balancers, high availability architecture, zero downtime production deployments.
- Demonstrated ability to script around repeatable tasks ( Bash)
- Able to troubleshoot and debug applications (Java, SQL)
- You possess good written and verbal communication skills with the ability to communicate with team members.
What could set you apart
- GCP Cloud certification
- Hands-on programming knowledge in Application Development or scripting
- Demonstrated ability to quickly and accurately troubleshoot system issues.
- A real passion for and the ability to learn complex applications and grasp domain knowledge.
Job Classification
Industry: Financial ServicesFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network (Support) EngineerEmployement Type: Full timeContact Details:
Company: Equifax CreditLocation(s): Pune
Keyskills: Computer science Application support jQuery Javascript Healthcare Application development Information management Troubleshooting Analytics SQL
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Equifax is a global information solutions company that uses trusted unique data, innovative analytics, technology and industry expertise to power organizations and individuals around the world by transforming knowledge into insights that help make more informed business and personal decisions. Headq...
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