About us:Hiver offers teams the simplest way to offer outstanding, personalized
customer service. As a customer service solution built on Gmail, Hiver is
intuitive, super easy to learn, and delightful to use. Hiver is used by
thousands of teams at some of the best-known companies in the world to provide
attentive, empathetic, and human service to their customers at scale. We re a
top-rated product on G2 and rank very highly on customer satisfaction.At Hiver, we obsess about being world-class at everything we do. Our product
is loved by our customers, our content engages a very wide audience, our
customer service is one of the highest rated in the industry, and our sales
team is as driven about doing right by our customers as they are by hitting
their numbers.We re profitably run and are backed by notable investors. K1
Capital led our most recent round of $27 million. Before that, we raised from
Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.Job Description : We are looking for a QA Engineer whose key goals would be to drive software
quality and reduce risks in our releases. This would involve doing both
functional tests as well as building the automated tests for our CI systems.
Expect lots of challenges and high levels of ownership and autonomy.
You will be working on
Come up with testing procedures to validate functional, system, and
performance requirements for new features
Ensuring the quality of releases for the features by running the test cases
and reporting them
Write and maintain automated test suites for functional and performance
testing
Keep the manual test cases updated
Participate in the product feature design and specification with Product
Managers, UX engineers, and developersWe are looking for3+ years of total experience in a QA role.
1+ years of experience in QA automation with Selenium, Playwright or
Webdriver.io
Experience with RESTful API testing tools like Postman and performance
testing tools like JMeter
Knowledge of at least one high-level programming language like Python,
Javascript
Hands-on experience with Build and Continuous Integration (CI) systems like
Jenkins
Keyskills: continuous integration Testing tools Customer satisfaction Javascript Performance testing Selenium Test cases Customer service software quality Python