Greetings from HCL !!
Great Opportunity to start your careerwith HCL.
Eligibility Criteria -
Experience: Fresher & experienced both can apply.
Qualification : Any Under Graduate / Graduate (Note: Regular students pursuing graduations will not be entertained.)
Salary - up to 3LPA (Based on you exp. &last drawn CTC)
Shifts - 24*7 (rotational shifts) / US shift
Working days - 5 days
Job Location - Noida sector 59
Job Description:
i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set
vi. Ensuring data security - proprietary data of customers
vii. Meeting SLAs & maintaining Quality Standards
viii. Good command in verbal and written English.
ix. Excellent communication skills.
x. Excellent computer/ internet navigation skills.
Interview - Please call to schedule an interview
Walk - In Time - 11 am -4 pm
Walk - In Venue - HCL, A-22, Sector 60, Noida
Contact Person - Chander Mohan
Contract Number - 9971777***
Mail ID - Ch**********n@***.com
DO CARRY - CV, PHOTO, ID PROOF.
Note - Please do not carry Laptop or any other storage device.
Feel free to refer your friends or colleagues for the openings.
Regards,
Chander Mohan
HCL Technologies Ltd. Business Services
Keyskills: bpo customer service executive fresher Customer Service International Call Center Calling call center International BPO customer care executive