Customer Support Executive
- Cedcoss Technologies
- 0 - 1 years
- Lucknow
- 11 months ago
- Email to a friend
- Report this job
Job Description
We seek a high-functioning, energetic member to join as Business Development Associate. Taking meetings with clients in Central Europe and communicating with business decision-makers at the C-level will be your responsibility, so fluency in Spanish is necessary for this position. The responsibility of a Spanish Expert is to know and manage additional assets for the firm. Preparing a meeting,
Areas where you can excel as a Spanish Expert based on the mentioned KPIs:
Areas where you can excel as a Spanish Expert based on the mentioned KPIs:
1. Client Relationship Management: Proven track record of building and maintaining strong
client connections, fostering repeat business, and ensuring customer satisfaction.
2. Sales Prospecting Expertise: Detailed knowledge of identifying and evaluating potential
clients and driving new business opportunities.
3. Sales Pipeline Understanding: Proficient in navigating the sales process stages and
optimizing conversions from lead generation to deal closure.
4. Customer Service Focus: Strong commitment to delivering exceptional customer
experiences, increasing loyalty, and generating positive referrals.
5. Independent Organization: Highly skilled in independent task management, prioritization,
and meeting deadlines effectively.
6. Tech-Savviness: Familiarity with databases, Microsoft Office, and contact management tools
for streamlined operations and communication. Requirements
Responsibilities (including but not limited to) well trust you with:
1. Strategic Relationship Development: Identify and cultivate strategic relationships with
potential customers and partners.
2. Engage High-Level Executives: Communicate with C-suite executives and decision-makers
to explore business opportunities.
3. Meeting Goals: Achieve monthly or quarterly appointment targets to drive business growth.
4. Event Attendance: Increase attendance at marketing and sales events in the target area.
5. New Client Pipeline: Build and maintain a robust pipeline of prospective clients.
6. Call Forecasting & Feedback: Prepare for calls strategically and provide detailed feedback
on outcomes.
7. CRM Data Management: Ensure accurate and up-to-date data entry in the CRM system.
8. CRM Activities Utilization: Consistently use CRMs "Activities" feature to track progress and
communications.
9. Support PR, Marketing, and Sales:Assist in company-wide initiatives to enhance brand
awareness and boost sales efforts. Core Competencies
Experience 0 to 1 year.
Experience 0 to 1 year.
Fluent Spanish communication skills
Effective oral and written communication
Having the ability to deliver a powerful presentation to both small and large groups
Interpersonal skills, including the ability to communicate with and influence internal partners
Prefer familiarity with databases, Microsoft Office, and contact management tools.
A bachelors degree is preferred.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Full timeContact Details:
Company: Cedcoss TechnologiesLocation(s): Lucknow+ View Contact
Keyskills: IT services ERP Data management Machine learning Spanish Customer service Sales process Forecasting CRM Data entry
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Cedcoss Technologies
CEDCOSS is a leading solution provider for web based applications. The Company has been promoted by highly experienced professionals dedicated to provide high quality IT solutions. We provide values to the product with applied quality process. We define, design and deliver IT solutions to our client...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in