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Client Service Executive @ Infognana Solutions

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 Client Service Executive

Job Description

  • Respond to inquiries from guests or prospective clients.
  • Provide customer service as first point of contact.
  • Create and review customer spreadsheets and keep online records.
  • Conduct market research and report on the results.
    Requirements:
  • Strong phone email and instant chat messaging communication skills
  • Able to handle various projects and tasks and ensure nothing slips between the cracks.
  • Strong phone email and instant chat messaging communication skills.
  • Experience with word-processing software and spreadsheets (e.g. MS Office).
  • Both verbal and written communication skills are a must.
  • Any graduate with Excellent in English .
    Shift Willing to work on Night Shifts Rotational Shifts.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Infognana Solutions
Location(s): Coimbatore

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Keyskills:   Market research Customer service MS Office Client Service Executive

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Infognana Solutions

Infognana Solutions delivers top-notch Digital transformation and technology services & solutions, enabling businesses to stay ahead of the innovation curve. We have demonstrated remarkable growth over the last two decades, emerging as one of the most prominent global technology companies in the...