Manage international collections through phone calls, emails, and other communication channels.
Identify and resolve customer queries related to billing, payments, and account discrepancies.
Utilize strong negotiation skills to collect outstanding debts from customers.
Maintain accurate records of all interactions with customers.
Collaborate with internal teams to resolve complex issues and improve collection rates.
Strong communication skills, excel at customer interaction
Job Classification
Industry: FinTech / PaymentsFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: CollectionsEmployement Type: Full time