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Collection Specialist @ Fintech Company

Home > Voice / Blended

 Collection Specialist

Job Description

Roles and Responsibilities

  • Manage international collections through phone calls, emails, and other communication channels.
  • Identify and resolve customer queries related to billing, payments, and account discrepancies.
  • Utilize strong negotiation skills to collect outstanding debts from customers.
  • Maintain accurate records of all interactions with customers.
  • Collaborate with internal teams to resolve complex issues and improve collection rates.
  • Strong communication skills, excel at customer interaction

Job Classification

Industry: FinTech / Payments
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Collections
Employement Type: Full time

Contact Details:

Company: US Fintech company
Location(s): Bengaluru

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Keyskills:   International Voice Collections International Process International Voice Process International Calling

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Fintech Company

US Fintech company