We are currently seeking a skilled and dynamic Business Analyst / Project Manager with a strongERP background to drive our implementation and migration projects. The candidate must possessexcellent communication, engagement, and presentation skills, coupled with good business analysisand project management capabilities. Key responsibilities:
Manage end-to-end implementations of ERP systems, including scoping, requirements gathering,gap analysis, and design.
Ensure proper project planning, scheduling, resource allocation, and risk management.
Work closely with clients to understand their business processes and translate these into systemrequirements.
Coordinate with technical teams to translate business requirements into actionable plans andsolutions using Microsoft Business Applications like Microsoft 365, Dynamics 365, and PowerPlatform.
Analyze business needs, identify solutions, and recommend best practices.
Lead requirements gathering sessions and document user stories, functional specifications, andacceptance criteria.
Manage project timelines, milestones, and deliverables to ensure on-time and within-budgetdelivery.
Act as the primary point of contact between the client and internal teams, ensuring clearcommunication on project status, timelines, and deliverables throughout all phases of projectdelivery.
Engage with end-users to understand their requirements, gather feedback, and providenecessary support and guidance.
Conduct regular status meetings and provide progress reports to stakeholders, highlighting anyrisks or issues and proposing mitigation strategies.
Facilitate workshops, presentations, and training sessions.
Develop user guides, co-ordinate and deliver training or workshops for both internal and externalstakeholders.
Facilitate the adoption of new processes and technologies by addressing resistance andensuring effective change management and user engagement initiatives.
Stay updated on industry trends, best practices, and emerging technologies related to Microsoft365, Dynamics 365 and Power Platform.
Work with clients from various regions and ensure effective communication across geographies
Qualifications and skills:
Bachelor s or master s degree in engineering, finance, accounting, or a related field (B. Tech, M.Com, CA, MBA, or equivalent).
Minimum 2 years of project management experience with ERP or IT projects and a solidunderstanding of enterprise business processes.
Experience managing at least 3 full-cycle ERP implementation projects as a project manager.
Familiarity with ERP systems, including Microsoft Dynamics 365 Business Central, Finance, andSupply Chain Management, or similar solutions.
Proven experience in managing ERP projects through the entire lifecycle with strong problemsolving skills.
Solid understanding of financial principles and accounting standards applied in ERP systems. Afinancial background is a plus.
Basic understanding of business processes like Prospect to quote, Order to cash, Procure to pay,Project to profit, Acquire to dispose, Case to resolution, Plan to produce, etc.
Ability to analyze business processes, identify gaps, and propose appropriate solutions.
Proven ability to coordinate and conducts project status meetings, presentations, follow-upreports, sending out of agendas and meeting minutes for business stakeholders.
Experience with project and work management software, including MS Project, Project for web,Visio, SharePoint, Azure DevOps, etc.
Excellent verbal and written communication skills, capable of presenting complex solutionsclearly to both technical and non-technical stakeholders.
Ability to work effectively in cross-functional teams and manage client relationships with multiplestakeholders.
Demonstrated ability to enhance operational efficiency through the successful implementation oftechnology-driven solutions.
PMP, Prince2, or similar certifications are a plus.
Certifications related to ERP systems, including Microsoft Dynamics 365 are a plus.
Excellent communication and interpersonal skills, with the ability to effectively engage withstakeholders at all levels.
Ability to manage multiple projects simultaneously, prioritize tasks, and work efficiently in a fastpaced environment
Strong analytical and problem-solving skills, with keen attention to detail.
Experience in delivering presentations, conducting workshops, and facilitating training sessions.
Willingness to travel to different customer locations as needed.
Job Classification
Industry: FMCGFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time