Product Analyst - Flights
- Makemytrip
- 6 - 8 years
- Noida, Gurugram
- 1 month ago
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Job Description
About the Opportunity:
Role: Product Analyst
Reporting To: Vice President - Product Management
Level: Assistant Manager/Deputy Manager
Location: Gurugram
About the Function:
When it comes to booking a flight, MakeMyTrip is the undisputed leader in the air travel
segment. As a Product Analyst on the MakeMyTrip Group's Flights team overseeing the
Flights Product for both MakeMyTrip and Goibibo, you will be instrumental in turning
vast volumes of data into meaningful product decisions.
Collaborating with a dynamic product and tech team, you'll harness the power of
advanced analytics, generative AI, and behavioral insights to uncover opportunities,
tackle real customer challenges, and drive key initiatives across funnel conversion,
monetization, ancillary adoption, Net Promoter Score (NPS), and the expansion of
cutting-edge travel solutions throughout India.
About the role:
The incumbent will be responsible for setting up the MakeMyTrip Group's Flights
product charter/roadmap & strategy, as well as feature definitions of the product and
will also lead the product implementation & launch.
This role is ideal for data storytellers who love influencing what gets built and why and
who are excited by the opportunity to shape the next generation of travel products using
the power of data, automation, and AI.
What will you be doing:
- Deep-dive into funnel metrics, behavioral data, customer feedback, and booking
patterns to uncover friction points, drop-offs, and growth opportunities. - Collaborate closely with product managers, engineers, and data scientists to co-
define problem statements, prioritize product bets, and quantify impact. - Identify, analyze, and interpret trends and patterns in complex data sets.
- Integrate Gen AI models (e.g., prompt-driven user clustering, LLM-powered
segmentation, sentiment extraction) into analysis pipelines to accelerate insights. - Develop and maintain large data sets, and create scalable dashboards and AI-
augmented storytelling tools for product reviews, experiment outcomes, and
leadership reporting. - Monitor market trends, competitive benchmarks, and user research to recommend
feature sets that align with industry shifts and evolving user needs. - Help define success metrics for product initiatives, run A/B tests, and evaluate
performance post-launch. - Build and optimize data pipelines to enable faster feedback loops between user
behavior and product iteration. - Present findings through visually engaging, compelling narratives that drive
confident decision-making.
Qualification & Experience
- Bachelor's or Master's degree in Engineering, or related field.
- 6-8 years of experience in data analytics, preferably in a product-led, consumer tech
environment. - Prior experience in consumer internet, travel, fintech, or e-commerce is highly
preferred. - Strong command of advanced SQL, Python, and Excel a must-have.
- Hands-on experience with BI tools (e.g., Tableau, Power BI, Metabase) and
experimentation tracking. - Exposure to Gen AI tools or prompt engineering, LLM-based data summarization,
or experience working with NLP models is a strong plus.
Key Success Factors for the role :
- A passion for user-centric problem solving and impact-first thinking.
- Detail-oriented and highly organized, with the ability to manage multiple priorities
and thrive in a fast-paced, iterative environment with shifting demands. - Excellent communication skills, stakeholder alignment, and product thinking.
- A proactive self-starter who can navigate ambiguity, rally cross-functional teams,
and deliver high-quality outcomes. - An interest in how AI and automation are redefining product roles along with the
enthusiasm to stay ahead of the curve.
Job Classification
Industry: InternetFunctional Area / Department: Product ManagementRole Category: Product Management - TechnologyRole: Product AnalystEmployement Type: Full timeContact Details:
Company: MakeMyTripLocation(s): Noida, Gurugram
Keyskills: Advanced Excel SQL Python Hypothesis Testing Product Analysis Data Analysis Ab Testing
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MakeMyTrip (India) Pvt Ltd MakeMyTrip.com, India’s leading online travel company was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveler with instant booking and comprehensive choices, the company began its journey in the US-India t...
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