Bachelors degree in human resources, business administration, or a related field; Masters degree preferred.
8-12 years of hands-on experience in human resources, with a focus on building high- performance teams and organizations.
Proven track record of hiring talent across functions and levels.
Experience in developing and implementing onboarding, talent management, and performance management programs.
Prior experience with startups known for their high-performance culture or well- established MNCs in India.
Appreciation for startup culture and entrepreneurial ways of doing things.
Experience working with founder-led companies will be highly preferred.
Excellent communication, leadership, and interpersonal skills.
Requirements:
Extensive experience in operations management, with a focus on logistics, supply chain, field operations, quick commerce, and 3PL providers. Track record of successfully leading large-scale operations teams in a fast-paced environment.
Strong strategic mindset with the ability to develop and execute operational strategies aligned with business objectives. Experience in operation research and planning principles, with a keen eye for capacity planning and service level management.
Deep commitment to delivering exceptional customer experience through efficient and reliable operations. Ability to anticipate customer needs and drive initiatives to exceed expectations.
Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
Innovative thinker with a passion for driving operational innovation and agility. Ability to adapt quickly to changing market dynamics and implement creative solutions to address challenges.
Job Classification
Industry: InternetFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: Head - HREmployement Type: Full time