Mega Walkin drive For International Voice Process @ Sutherland

Job Description

Mega Walk- in drive - Hiring for International Voice Process Customer Support (Night Shift)

We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

• Provide voice-based support to international customers.
• Handle and resolve customer queries effectively and efficiently.
• Comfortable working in 24/7 rotational shifts including night shifts.
• Adhere to process requirements and achieve performance targets.

Preferred Candidate Profile:

• Excellent English communication skills (verbal and written).
• Comfortable in a fast-paced, dynamic work environment.
• Basic proficiency in MS Office (Outlook, Word, Excel).
• Strong keyboarding and PC navigation skills.
• Team player with a positive and professional attitude.
• Ability to meet and exceed performance metrics.
• Comfortable to work in rotational shift (24*7).

Salary Range: 3.00LPA-3.5LPA (based on experience & performance)
Shift: 24x7 rotational with 2 rotational offs per week

Benefits-

Lucrative performance-based incentives

Medical Insurance coverage

Cab facility provided for convenient travel

Travel Allowance included

Work-life balance with 2 rotational weekly offs

Location Eligibility (Travel Boundaries):
Only candidates within 15 km from the Uppal NSL ARENA in the below areas are eligible to apply:

==>Write top of your resume HR. FAIZA referral

• Address: NSL Arena, Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039(9th floor)

Walk-in timing 09.00 AM to 1.30. PM

==> For more details Contact HR FAIZA- Mobile No: 9182862***(9.30AM-12PM)

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Keyskills:   US Process International Call Center Voice Process International BPO