HRO : Darwin Lead : International Benefits : Apply Now
- Leading ITES Company
- 3 - 6 years
- Bengaluru
- 3 months ago
- Email to a friend
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Job Description
Hi,
We are hiring for the Leading ITES Company for HRO - Darwin Lead Role.
Job Description:
1. Benefits & Payroll Operations:
- Manage incidents and JIRA tickets related to benefits data issues and track them to
closure. - Monitor integration failures and coordinate with vendors for resolution.
- Support and own the Process Manager in Darwin box to mark payroll completion.
- Review pre- and post-payroll close queries for discrepancies before data flows to the
payroll team.
2. Annual & Ad hoc Benefits Management:
- Manage annual benefits enrollment windows and approve exceptions for qualified life
events (e.g., marriage, childbirth). - Maintain and update site content on the benefits portal in case of vendor changes,
additions, or contact details updates.
3. Reporting & Analysis:
- Generate, analyze, and publish benefits reports with key statistics on a periodic basis.
- Ensure accuracy and structured reporting to internal stakeholders and clients.
Required Skills & Experience:
- Darwin box Expertise: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box. Mandatory
- Project Management: Ability to drive defect resolutions, vendor coordination, and process
improvements. Preferred - JIRA & Ticket Management: Experience in handling incident tracking tools. Preferred
- Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables,
Data Analysis), and MS Office Suite. Mandatory - Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related
issues. Mandatory - Stakeholder Communication: Strong English communication skills for engaging with
international clients, payroll teams, and vendors. Mandatory
Preferred Qualifications:
Experience working on pilot processes and creating process documentation.
Prior experience in international (non-US) benefits administration.
1-5 years of experience in international benefits and Darwin box
Work Requirements:
100% Work from Office, No remote option.
Flexible with Rotational Shifts 24x7 delivery model
Key Skills:
a) Any Graduate
b) Minimum 3 years of experience in international benefits and Darwin box
c) Prior experience in international (non-US) benefits administration
d) Darwin box Expertise
To Apply WhatsApp 'Hi' @ 9151555*** and Follow the Steps Below:
a) For Position in Mumbai Search : Job Code # 449
b) For Position in Bangalore Search : Job Code # 450
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human ResourcesRole Category: Human Resources - OtherRole: Human Resources - OtherEmployement Type: Full timeContact Details:
Company: Leading ITES CompanyLocation(s): Bengaluru
Keyskills: Wipro Payroll Operations Darwin Lead Amazon International Benefits Cognizant Benefits Administration Leadership Team Handling HRO Accenture Workday JIRA HCL Benefits Management Darwin Box Project Management Ticket Management Concentrix Issue Resolution Client Handling
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