In-depth experience with the ITOM overall. Must be an expert in Agent Client Collector (ACC)
This would include -
update sets knowledge/management,
dashboard creation/management,
policy creation/management,
check definition/instance creation/management,
MID Server installation/management,
Agent Client collector installation/management,
event/alert management rule creation/management
overall ITOM troubleshooting capabilities.
Keyskills: Server installation Collector Management Troubleshooting
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