Business Analyst @ PM AM Corporation

• Gathering business and functional requirements.


• Developing requirements documents: goal model, functional modelling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA


• Preparing use cases and formal requirements documentation.


• Analysing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather write end to end business testing requirements and acceptance criteria.


• Escalation of issues in a timely manner.


• Ensure adherence to audit, SLA, and operational standards.


• Demonstrations of new functionality to business and technology users.


• Work closely with the support team to ensure timely knowledge transfer.


• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.


• Acting as a liaison between the technology department and other business units.


• Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.


• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.


• Quickly understanding the business issues and data challenges of client s organization and industry.


• Providing expertise on the systems capabilities/limitations as it relates to business goals.


• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.


• Aligning stakeholders on business requirements, system requirements, program functions, and strategy.

Requirements

• Domain experience must include 3+ years of experience in the US property and casualty insurance.


• Good understanding and exposure to policy forms or insurance documents.


• Ability to coordinate with other business analysts and follow the direction of BA manager or the project lead BA.


• Ability to work with offshore teams located across time zones.


• Ability to work with QA team and define testing strategies.


• Ability to work independently.


• Proficient with tools like Jira, Confluence, Wiki, MS-Word, Excel, and Visio, etc.


• Have a good experience of the Agile Process (SCRUM)
• Can validate, refine, and optimize solution option models, through analysis of options, can select the option with the greatest business benefit bearing in mind the customers product objectives.


• Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation.


• Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.