Support Team Lead
- Bizmatics India
- 6 - 8 years
- Mumbai
- 2 months ago
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Job Description
Header:
Here at Harris, we have 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing and we hope you can become an integral part of the Harris family.
Job Summary:
We are seeking a Support Analyst to join our dynamic team of smart, positive, and passionate individuals. We value unique talents and empower our team members to excel in their roles.
We are looking for candidates with proven experience in client service, troubleshooting, and analytics to support our Utility Customers using the SmartWorks product. As a Support Analyst, you will troubleshoot issues, design new solutions, and continuously strive to enhance customer satisfaction. Clear and concise communication is essential, as is contributing to a positive and enjoyable workplace.
The qualifications we are looking for are mixture of work experience and educational background.
They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role:
Minimum Qualifications:
8+ years of relevant production environment work experience
5+ years of experience in SQL.
5+ years of experience in team handling.
Experience supporting the Linux OS (Red Hat Enterprise Linux / Centos, or other)
Experience in network administration, including firewalls and VPNs
Familiarity working with relational databases (Oracle or PostgreSQL, or other)
Experience with Cloud-based virtual systems, networking and storage
Software knowledge in at least one of JAVA, JSP, jQuery is preferred. You will not be coding but understanding of code is preferred
Interested candidates can share CV on ms******3@ha************s.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: Harris-Bizmatics IndiaLocation(s): Mumbai
Keyskills: Linux SQL Unix Customer Support Team Leading
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Here at Harris, we have 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing and we hope you can become an integral...
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