Process Associate In International Customer Service, Ctc Upto 6.8lpa
- YOU & I Consulting
- 1 - 6 years
- Pune
- 29 days ago
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Job Description
You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India.
Hirings For A Global Giant MNC In Mumbai And Pune.
Great Opportunity in Giant MNC .Grab the Opportunity to grow and explore.
*Process Associate - Internationa US Process
CTC Upto:- 5 to 6.8 Lpa
Location - Pune / Mubai
Work from Office
24x7 Shift
Only 5 days work with 2 week off.
Tranportation will be given
Skills:-
*Min 9 months to 6 years in customer service or chat or semi voice or similar work exp.
*To know more details, Call or whtsapp on :- ( paromita-9073975*** )
Qualification We Seek In You - Any Graduate
Responsibility:-
- Answer incoming calls, respond to emails and chats
- Explain company's features, products, and services
- Make billing adjustments in accordance with company policies
- Assist customers with service or feature modifications on account
- Respond to any disruption of service issues
- Open trouble ticket depending on the nature of the service issue
- Analyse, isolate and diagnose customer service trouble
- Route ticket to appropriate department for resolution
- Provide existing trouble ticket status to customers
- Coordinate customer premise visit with on-ground team
- Escalate customer complaints in accordance with company polices
- Apply card payments, funds transfer & check payments to customer accounts
- Respond to any customer general inquiries and
- Redirect calls not related to the Services
To Apply Call on - ( paromita-9073975*** ) Call /Or Whatsapp on the same Number
***Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please WhatsApp your details to us in the below format:- ( paromita-9073975*** )
Name-
Mobile number -
Mail -
Highest Qualification
Highest qualification University Name
Total work experience -
Date of birth-
Current Organization-
Preferred Location
Last CTC-
Expected CTC:
*Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: -----@ ( paromita-9073975*** )
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: YOU & I ConsultingLocation(s): Pune
Keyskills: BPO Customer Service Communication Skills Airlines International BPO blended Hospitality Passenger Handling CSR International Call Center Aviation Solving Queries Amadeus US Process Helpdesk Luxury Travel Process chat GDS Shipping Indigo Customer Handling Hotel UK Process
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