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ServiceNow Associate Architect @ Happiest Minds

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 ServiceNow Associate Architect

Job Description

Roles and Responsibilities

  • Design, develop, and implement ITSM solutions using ServiceNow platform.
  • Collaborate with clients to understand business requirements and translate them into technical designs.
  • Develop workflows, business rules, and integrations for ITOM processes.
  • Conduct discovery assessments to identify gaps in existing systems and provide recommendations for improvement.
  • Provide training and support to end-users on newly implemented solutions.

Desired Candidate Profile

  • Strong understanding of ITIL framework and its application in an enterprise environment.
  • Bachelor's degree (B.Tech/B.E.) from a recognized university in Any Specialization.
  • 8-12 years of experience in IT Services & Consulting industry with expertise in ITSM, CMDB, Discovery, GRC, and ServiceNow Development.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: Happiest Minds
Location(s): Noida, Gurugram

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Keyskills:   ITSM Servicenow Development CMDB GRC Discoverer Itom

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Happiest Minds

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