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Sales Support Specialist @ Krishna illendula

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 Sales Support Specialist

Job Description

    We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.

    The ideal candidate should possess extensive experience in sales and customer service, with a deep understanding of best practices in both areas. You should have the ability to analyze and interpret sales metrics, demonstrating a goal-oriented mindset. Strong teamwork and interpersonal skills are essential for success in this role.

    By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.

    Responsibilities

    Provide troubleshooting assistance for customer orders, account statuses and relevant problems

    Provide data and guides to help the sales team

    Develop and monitor performance indicators

    Manage sales tracking tools and report on important information

    Keep record of sales trends

    Liaise with account managers to develop specific sales strategies

    Stay up-to-date with new product and feature launches and ensure sales team is on board

    Review pending orders and specific customers requests to ensure excellent customer service and customer experience

    Suggest sales process improvements

Employement Category:

Employement Type: Full time
Industry: Furnishings / Sanitaryware / Electricals
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Sales Support Specialist

Contact Details:

Company: Krishna
Location(s): Bengaluru

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Keyskills:   sales support specialist activities preventive actions certified quality engineer supplier quality assurance supplier quality engineering supplier quality management

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₹ 14 to 22 Yr

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Krishna illendula

Hungry Bird Consulting Services A leading client of Hungry Bird Consulting Services.