Operational Analyst-IOT @ Akkodis

Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with several internal and external teams to implement new policies and procedures as needed.

Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time.

Responsibilities

• Support E2E Integration Validation effort for Upcoming Vehicle Launches
• Issue troubleshooting and root cause analysis documentation
• Document findings, prepare reports and make recommendations
• Identification process improvement opportunities for frequently occurring operational tasks
• Develop new processes and procedures to enhance operations
• Work with internal and external team members to implement changes
• Train employees to use new systems or follow new policies
• Determine the effectiveness of new processes

• Proven work experience as an Operations Analyst or similar role (2+ years)
• Excellent communication skills, both verbal and written
• Experience using MS Office, ServiceNow, and database software
• Strong analytical and problem-solving skills
• Bachelor s Degree in computer science or equivalent is preferred