Completion of all Experience Cloud Trailheads & Badges.
Service Cloud:
Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.
Any Industry Clouds:
Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.
Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.
Required Behavioral Competencies
Accountability:
Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.
Collaboration:
Shares information within team, participates in team activities, asks questions to understand other points of view.
Agility:
Demonstrates readiness for change, asking questions and determining how changes could impact own work.
Customer Focus:
Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.
Communication:
Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.
Drives Results:
Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.
Resolves Conflict:
Displays sensitivity in interactions and strives to understand others views and concerns.
Certifications
Min 5 SFDC Certifications
Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Regional Sales Manager (B2C)Employement Type: Full time