The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.
Responsibilities
The TNSLink IOT Engineer will hold an important role as part of a team that is responsible for the device configuration, integration, software testing and system support for routers and Linux servers
(job responsibilities) -Troubleshooting network related issues and finding solution in TNSLink product engineering
Developing scripts and applications to implement features in iOT/TNSLink product Researching solutions for feature or issues Work with TNSLink router vendors in issue and release technical areas (experience & education required) - A bachelor degree in technical degree with 2+ years of progressive experience Knowledgeable on TCP/IP Networking concepts and protocols
Must have experience working independently on Linux systems
Able to write software scripts such as Python/Perl, Linux scripting, Javascript, etc
Experience with software testing using Gitlab or similar environment
Familiarity with concepts like firewalling, VPN/IPSEC, TLS, SNMP, PPP, NAT etc
Familiarity with cellular technologies such as 3G, 4G/LTE, 5G etc
Proficiency in Cisco and other router configuration and operations
Knowledgeable about software development methodologies like Agile, scrum, Waterfall etc
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network Programmer / AnalystEmployement Type: Full time