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TNSLink Support Specialist @ Transaction Network

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 TNSLink Support Specialist

Job Description

The Customer Support area is responsible for assisting customers by providing information about products and/or services, answering questions, and resolving problems and issues.
Responsibilities
  • The TNSLink IOT Engineer will hold an important role as part of a team that is responsible for the device configuration, integration, software testing and system support for routers and Linux servers
  • (job responsibilities) -Troubleshooting network related issues and finding solution in TNSLink product engineering
  • Developing scripts and applications to implement features in iOT/TNSLink product Researching solutions for feature or issues Work with TNSLink router vendors in issue and release technical areas (experience & education required) - A bachelor degree in technical degree with 2+ years of progressive experience Knowledgeable on TCP/IP Networking concepts and protocols
  • Must have experience working independently on Linux systems
  • Able to write software scripts such as Python/Perl, Linux scripting, Javascript, etc
  • Experience with software testing using Gitlab or similar environment
  • Familiarity with concepts like firewalling, VPN/IPSEC, TLS, SNMP, PPP, NAT etc
  • Familiarity with cellular technologies such as 3G, 4G/LTE, 5G etc
  • Proficiency in Cisco and other router configuration and operations
  • Knowledgeable about software development methodologies like Agile, scrum, Waterfall etc

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network Programmer / Analyst
Employement Type: Full time

Contact Details:

Company: Transaction Network
Location(s): Kolkata

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Keyskills:   NAT Linux 3G VPN Javascript SNMP Perl Customer support cisco Python

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Transaction Network

Company DetailsTransaction Network Services (TNS)