Business Analysis Professional @ Yash Technologies

• 8-12 years of experience with minimum 5 years of Business Analysis/functional consultant experience in Education domain
• Deep understanding of education landscape
• Familiarity with relevant policies, regulations, and current issues in education
• In-depth knowledge of core Education processes in departments such as Financial Aid, Veteran Aid, Admission and Record operation etc
• Experience with industry-specific software applications (e.g., SAP, PeopleSoft, Campus Solution, Banner, Canvas etc).
• Staying abreast of the latest industry trends, technologies, and regulatory changes.
• Adapting to new technologies and their impact on the Education industry (e.g., AI, blockchain, IoT).
• Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing (UAT), and product documentation
• Ability to effectively elicit, analyze, and document complex business requirements from stakeholders.
• Process Mapping Improvement: Identifying inefficiencies in existing processes and proposing solutions for optimization.
• Analyzing Education data to identify trends, assess risks, and support decision-making.
• Understanding of RPA

Primary Skills/ Character:

• Excellent consultative, listening, communication skills to lead, facilitate, and drive individual and group meetings
• Strong analytical, technical, and problem-solving skills are detail-oriented, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
• Strong interpersonal skills, including the ability to work across the organization and interact, influence, and negotiate effectively with all levels of management and peers
• Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features
• Ability and desire to lead, direct, and empower team members without formal management authority
• Look for opportunities to innovate and take thoughtful risks to get the work done better and faster
• Ability to blend business analysis with technical skillset to develop efficient processes
• Must have enough technical background to be able to create proper functional requirements and detail specifications.
• Ability to work effectively in both a team environment and independently, both with internal and external (partner) resources.

Roles and Responsibilities:

• Work with customers (business sector and shared services) to conduct requirements gathering activities using workshops, brainstorming, interviews, observation, prototyping, use cases, task and workflow analysis
• Lead information gathering sessions with business stakeholders to identify automation opportunities and document current/future state business processes
• Responsible to work with customers to prioritize processes for automation by applying the right automation criteria and calculate ROI
• Stay up-to-date on emerging trends, technologies, and best practices within Education Industry and support presales team on functional aspects and help creating artefacts as and when required
• Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
• Ensure that requirements meet the business objectives and automation solution design
• Ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers
• Serve as a project driver and executer for various initiatives, working with program lead, technology, support, and customers of the platform as appropriate
• Work closely with developers, functional experts from business teams and project manager to ensure development is according to approved requirements
• Drive requirements definition, lead solutions discussion, solution review and planning best practices to solve tough problems
• Facilitate Program Increment (PI), sprint planning and daily stand-ups
• Perform deliverable reviews against acceptance criteria
• Ensure CoE standards, best practices, toll gates and controls are automated, implemented and followed using platform capabilities
• Oversee the implementation team and solution, which is managing E2E delivery and be the client SPOC

Qualification:

• Bachelor in Engineering/ B.E /B. Tech, MBA or required equivalent. Masters degree is preferred but not mandatory
• Green/Black Belt in Six Sigma is an added advantage