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Senior Operations Manager, Uber AI Solutions

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 Senior Operations Manager, Uber AI Solutions

Job Description

Uber AI Solutions is one of Uber s biggest bets, with the ambition to build one of the world s largest data foundries for AI applications and evolve into a platform of choice for a variety of online tasks. Supply & Marketplace operations is one of the core functional teams within Uber AI Solutions, with the responsibility to acquire and engage IC gig workers who would perform diverse Human in the loop tasks for AI B2B clients. At its core, our ability to build the largest and cheapest supply pool is our right to win in this space.
True to Uber values, we are looking for a go-get-it mindset who is ready to scale a brand new business line. You need to be customer-obsessed and build with heart, and while demonstrating the ability to operate in the weeds, while not missing the big picture. If you re passionate about re-imagining the gig marketplace for skilled workers and impacting the lives of millions of skilled gig workers while working with a top-tier team, this is the opportunity for you.
What the Candidate Will Do
  1. You will be responsible for running the core control tower of supply and marketplace operations. You will work closely with Delivery, Operations, Sales, PgM Tech, Supply, and Product to ensure that supply allocation and fulfillment run smoothly. Additionally, you will be in charge of supply planning (operational and financial) and governance.
  2. Closely manage lead flow, pipeline progression, and accurately forecast the supply acquisition.
  3. Partner with product and engineering teams to localize product features and user experiences relevant to your vertical.
  4. Updates through regular cadence of business reviews to Uber senior management regarding progress against KPIs.
  5. Skillfully manage multiple projects while embracing the fast pace of our company.
What the Candidate Will Need
  1. 6+ years of experience leading marketplace operations in collaboration with Supply Chain operations, Capacity Management, Product & Engineering teams.
  2. Strong analytical skills with a focus on data-driven decision-making. Hands-on SQL experience to deep dive to understand the blockers.
  3. Excellent project management skills, with a proven ability to juggle multiple priorities and deadlines. Demonstrated ability to work in a highly ambiguous environment , independently and effectively across internal and external organizations.
  4. Strong understanding of the gig economy landscape, freelancer behaviors, and recruitment strategies.
  5. Understanding of P&L statements is a Plus.

Job Classification

Industry: Internet
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Data Science & Machine Learning - Other
Employement Type: Full time

Contact Details:

Company: Uber
Location(s): Hyderabad

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Keyskills:   Capacity management Analytical skills Product engineering Senior management Project management Supply chain operations Management Operations Recruitment SQL

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