Language Data Specialist
- Genesys
- 1 - 6 years
- Remote
- 11 months ago
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Job Description
- We are seeking a highly detail-oriented Language Data Specialist to join our growing team. In this role, you will annotate and analyze language data to support the development of our cutting-edge AI and natural language processing products. Your keen attention to detail, analytical skills, and ability to work independently will be crucial as you help provide valuable insights and high-quality data to the research team.
- This role is part of the Language Engineering team, where we contribute to the research, development, and evaluation of Genesys core AI capabilities in Speech Natural Language Processing. Our work spans a range of product areas aimed at empowering excellence in customer and agent experiences, including chatbots / voicebots, knowledge, and agent assistive technologies including summarization, across a wide range of languages.
Key Responsibilities:
- Accurately annotate text data following detailed guidelines to identify linguistic features and categories.
- Collaborate with the research team to resolve data ambiguities and provide feedback on the annotation process.
- Perform qualitative error analysis and provide actionable insights to improve quality.
- Support the creation of language datasets for model training and evaluation.
- Assist the team with other ad-hoc data-related tasks as needed.
Skills Experience:
- Native or near-native proficiency in one or more of the following languages: Spanish, French, German, Dutch, or Portuguese. Proficiency in multiple languages is preferred, in addition to fluency in English.
- Exceptional attention to detail, ability to work accurately and efficiently, ability to quickly learn and apply new concepts and guidelines.
- Proficient with productivity software and text editors
- 1+ years of experience with language data annotation, manipulation, and analysis and familiarity with annotation tools (preferred)
- Degree in linguistics, modern languages, or related field, or equivalent experience
- Interest in conversational AI, NLP, and language technologies
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: GenesysLocation(s): Remote+ View Contact
Keyskills: French Back office Linguistics Genetics German Spanish Natural language processing Customer experience Research
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Genesys
Genesys International Corporation Limited-one of the leading Global provider of IT and GIS Consulting and Project Management Services.
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