Lead Developer - PS Innovations
- Genesys
- 6 - 9 years
- Madurai
- 3 months ago
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Job Description
- Bachelor s / Master s degree in a quantitative field (e.g. Computer Science, Statistics, Engineering)
- 6+ years of relevant experience in Data Analytics or Data Engineering
- 5+ years of hands-on experience in SQL NoSQL working large datasets.
- Hands-on application development experience in AWS and experience in Snowflake, tableau or power BI.
- Good working knowledge on any programming language like Javascript or python.
- Proficiency with REST API, JSON, AWS
- Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks.
- Curiosity, passion, and drive for data queries, analysis, quality, models.
- Excellent communication, initiative, and coordination skills with great attention to detail.
- Ability to explain and discuss complex topics with both experts and business leaders
- Application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc. is an added advantage.
- Key Responsibilities:
- Interface with business customers, gathering and understanding requirements
- Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results
- Define and utilize data intuition process to cleanse and verify the integrity of customer Genesys data to be used for analysis
- Implement, own, and improve data pipelines using best practices in data modelling, ETL/ELT processes
- Build, improve, and provide ongoing optimization of high quality models
- Work with PS Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests.
- Continuous improvement in reporting, analysis, overall process. Visualize, present and demonstrate findings as required.
- Perform knowledge transfer to customer and internal teams. Communicate within the global community respecting cultural, language and time zone variations
- Demonstrate flexibility to adjust working hours to match customer and team interactions
Minimum Requirements :
- Knowledge of SQL language and cloud-based technologies
- Data warehousing concepts, data modelling, metadata management
- Data lakes, multi-dimensional models, data dictionaries
- Migration to AWS or Azure Snowflake platform
- Performance tuning and setting up resource monitors
- Snowflake modelling - roles, databases, schemas
- SQL performance measuring, query tuning, and database tuning
- ETL tools with cloud-driven skills
- Ability to build analytical solutions and models
- Coding in languages like Python, Java, JavaScript
- Root cause analysis of models with solutions
- Managing sets of XML, JSON, and CSV from disparate sources
- SQL-based databases like Oracle SQL Server, Teradata, etc.
- Snowflake warehousing, architecture, processing, administration Data ingestion into Snowflake
- Enterprise-level technical exposure to Snowflake applications
Desirable Skills:
- Sql-advanced, Snowflake.
- Good have AWS- Lambda , S3.
- Expertise in Data Engineering
- Prior Working experience with Contact center reporting with Genesys cx, Genesys engage , pure connect, cisco , and Avaya etc.. is an added advantage.
- Prior working experience with Genesys Cloud - Preferrable
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: GenesysLocation(s): Madurai+ View Contact
Keyskills: Performance tuning Coding XML Javascript Application development JSON Teradata cisco SQL Python
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Genesys International Corporation Limited-one of the leading Global provider of IT and GIS Consulting and Project Management Services.
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