Professional Services Engineer / NetApp storage Administrator
- NetApp
- 5 - 8 years
- Bengaluru
- 2 months ago
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Job Description
Job SummaryWe are looking for a motivated?Remote Delivery Engineer?to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers
You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Storage Infrastructure Improvements
Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies
To be successful in this role, you would need to have the following:
Experienced in NetApp Storage (Deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies)
Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning
Experience or Knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded
Experience with any automation tools would be preferred
Job Requirements
Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks)
Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
Understanding of managed services delivery and cloud certifications is desirable
A thorough understanding of other components in the infrastructure stack compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault)
Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms
Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous
Experience in writing basic PowerShell/Python scripts would be beneficial
Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable
Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator
Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA)
Strong customer communication and documentation skills
Built and maintained strong relationships with internal and external stakeholders
Infrastructure design, build, deployment and disaster recovery testing
Positive, proactive, team-orientated attitude with a flexible and innovative approach to work
Working knowledge on containers & microservices concepts
Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial
Education
Typically requires a minimum of 8-10 years of related experience with a bachelors or any masters degree or equivalent combination of professional education/training and applicable work experience
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees
This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process
Equal Opportunity EmployerDot NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification
Did you know Statistics show women apply to jobs only when they're 100% qualified
But no one is 100% qualified
We encourage you to shift the trend and apply anyway! We look forward to hearing from you
Why NetApp
We are all about helping customers turn challenges into business opportunity
It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better but also to innovate
We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches
We enable a healthy work-life balance
Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations
We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future
We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life
If you want to help us build knowledge and solve big problems, let's talk
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Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: NetAppLocation(s): Bengaluru+ View Contact
Keyskills: hardening storage domain performance tuning customer communication administration documentation storage protocols
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