Job Description:
As a Team Leader in our International Voice Contact Center, you will oversee a team of customer service representatives, ensuring they provide outstanding service to our international customers. You will be responsible for guiding your team to meet and exceed performance targets, manage daily operations, and maintain high standards of customer satisfaction
Location Hyderabad & Bangalore
Working Hours/ Days 9 Hours / 5 Rational Days a Week & Rotational Night shifts
Education: Bachelors degree.
Experience:
o Minimum 5 years of experience in International Voice process & 1year as Team Lead
Required Skills:
For more details share resumes to sa******b@tr****t.com
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Keyskills: Team lead International BPO US Process Inbound Voice Process Customer Support International Call Center Bpo Voice Customer Care Voice Process Voice Support International Voice Process