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Team Lead - International Voice Process @ IT Services

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 Team Lead - International Voice Process

Job Description

Job Description:
As a Team Leader in our International Voice Contact Center, you will oversee a team of customer service representatives, ensuring they provide outstanding service to our international customers. You will be responsible for guiding your team to meet and exceed performance targets, manage daily operations, and maintain high standards of customer satisfaction


Location Hyderabad & Bangalore


Working Hours/ Days 9 Hours / 5 Rational Days a Week & Rotational Night shifts

Education: Bachelors degree.


Experience:
o Minimum 5 years of experience in International Voice process & 1year as Team Lead

  • Proven experience in a supervisory or team leader role, preferably in an international voice contact center.

Required Skills:

  • Excellent leadership and people management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Proficiency in using contact center software and CRM systems

For more details share resumes to sa******b@tr****t.com

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Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Trigent
Location(s): Hyderabad

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Keyskills:   Team lead International BPO US Process Inbound Voice Process Customer Support International Call Center Bpo Voice Customer Care Voice Process Voice Support International Voice Process

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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