Atlassian Product Consultant
- CRG Solutions
- 5 - 10 years
- Bengaluru
- 7 months ago
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Job Description
CRG Solutions is a Platinum Atlassian Partner with vast experience in helping Enterprise organizations fully leverage our expert implementation and Consultation services through their digital transformation. We help organizations to completely automate their Project management experience and develops practices with best in-class industry practices and support across entire Atlassian products portfolio (Jira, Confluence, Jira Service Management, Bitbucket, Fisheye/Crucible, Statuspage, Opsgenie).
Our Atlassian Centre of Excellence delivers from Bengaluru; however, we offer flexibility only for eligible candidates to work remotely across India upon successful completion of successful and individually owning client project executions
Experience
- 5-8 Years of experience in handling Jira, Confluence Administration role for both SME and Enterprise user community. This is a client-interfacing role.
- Should have extensive knowledge in implementing complex solutions using Atlassian toolset (Jira, Jira Service Management, Confluence and Bitbucket) right from Design-until-Delivery.
- Hands-on Experience in installation, customization, Scaling-Performance Tuning and scheduling back-ups, Maintain project EOLs effectively.
- Should have experience in designing POC s, Optimize Tool Governance, maintenance activities for Atlassian Toolset.
- Experience in planning and executing upgrades and migrations.
Must Have Skills
- 5+ years of proven experience for Atlassian Jira Software, Jira Service Management, Confluence and Bitbucket with a bachelor s degree in Computer Science, Information Systems, or other related discipline.
- Strong hand-on experience working as Administrator for Atlassian Data Centre or Cloud versions of Jira, JSM and Confluence.
- Extensive hands-on experience in setting up complex JIRA projects, issue types, custom fields, screens, permissions schemes, setting up complex workflows with advanced workflow functions
- Configuration of Customer Portal, Customer Permissions, Request Types and Queues, automations for JIRA Service Management
- Creation of filters, notifications, dashboards. Customization of Agile board as per Business Requirements.
- Knowledge or working experience with Apacem Tomcat, NFINX and any other Java application servers
- Working knowledge and working experience of RedHat/CentOs
- Integrating Jira, Confluence and Bitbucket with user management too! (Microsoft Active Directory / LDAP)
- Should have hands-on with plug in analysis, identifying gaps between on-Prem and Cloud plug-ins, and suggesting potential solutions for the problems / gaps identified.
- Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.
- Knowledge on configuring mail servers, mail flow concepts using protocols SMTP/POP3 / IMAP and native incoming email handlers within JIRA.
- Working knowledge of configuring, troubleshooting incoming mail handlers using Email this issue addon
- Experience in configuring Test management solution alongside IRA by utilizing capabilities using following Marketplace addons: Zephyr for Test Management, X-Ray Enterprise Test Management
- Worked on Advance scripting (Groovy) to extend JIRA capabilities for custom fields, workflow post functions, setting inter-field dependency, behaviours as per requirements.
- Experience with APIs an dREST calls
- Effectively collaborate with other team members in analysing log files, identify root cause and troubleshoot existing issues.
- Excellent communication skills and client exposure are a must
Responsibilities
- 5+ years of proven experience for Atlassian Jira Software, Jira Service Management, Confluence and Bitbucket with a bachelor s degree in Computer Science, Information Systems, or other related discipline.
- Strong hand-on experience working as Administrator for Atlassian Data Centre or Cloud versions of Jira, JSM and Confluence.
- Extensive hands-on experience in setting up complex JIRA projects, issue types, custom fields, screens, permissions schemes, setting up complex workflows with advanced workflow functions
- Configuration of Customer Portal, Customer Permissions, Request Types and Queues, automations for JIRA Service Management
- Creation of filters, notifications, dashboards. Customization of Agile board as per Business Requirements.
- Knowledge or working experience with Apacem Tomcat, NFINX and any other Java application servers
- Working knowledge and working experience of RedHat/CentOs
- Integrating Jira, Confluence and Bitbucket with user management too! (Microsoft Active Directory / LDAP)
- Should have hands-on with plug in analysis, identifying gaps between on-Prem and Cloud plug-ins, and suggesting potential solutions for the problems / gaps identified.
- Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.
- Knowledge on configuring mail servers, mail flow concepts using protocols SMTP/POP3 / IMAP and native incoming email handlers within JIRA.
- Working knowledge of configuring, troubleshooting incoming mail handlers using Email this issue addon
- Experience in configuring Test management solution alongside IRA by utilizing capabilities using following Marketplace addons: Zephyr for Test Management, X-Ray Enterprise Test Management
- Worked on Advance scripting (Groovy) to extend JIRA capabilities for custom fields, workflow post functions, setting inter-field dependency, behaviours as per requirements.
- Experience with APIs an dREST calls
- Effectively collaborate with other team members in analysing log files, identify root cause and troubleshoot existing issues.
- Excellent communication skills and client exposure are a must
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Product ManagementRole Category: Product Management - OtherRole: Product Manager - OtherEmployement Type: Full timeContact Details:
Company: CRG SolutionsLocation(s): Bengaluru+ View Contact
Keyskills: Performance tuning Redhat Tomcat LDAP Project management Active directory Agile Workflow microsoft Troubleshooting
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