Senior Business Systems Analyst @ Equinix

Job Summary
As Senior Business Analyst in the Corporate application division, you would be working on some of our latest ventures to Support and Enhance cutting-edge SaaS business applications. You will be helping us with coordination, documentation, test execution, conducting POC, post-production maintenance, and support of the Oracle Cloud SaaS enterprise application production support and continuous improvement of the application landscape.

This position acts as a critical liaison between the companys financial functions including Corporate Controllership, Regional Accounting, FP&A, Treasury, Tax, and Business Assurance, and the companys IT organization.

Responsibilities

Business Support

• Provides first-line support to users of financial applications
• Responding to business user queries
• Providing one-on-one support, explanations, and guidance to users regarding finance operations
• Triaging data issues, process issues, and business user errors
• Liaise with IT and business users to define and prioritize business-related issues associated with systems
• Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood

Take the lead role in

• Assisting with the business case
• Planning and monitoring
• Eliciting requirements
• Requirements organization
• Translating and simplifying requirements
• Requirements management and communication
• Requirement analysis

Business Requirements Analysis

• Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas
• Drives best practices during requirements gathering and modeling
• Has a strong focus on gathering core requirements, beyond stated requirements and correctly placing these within a broader context
• Understands business environment and helps to connect/align relevant business stakeholders

Stakeholder Management

• Manages stakeholder expectations and communications within and beyond the functional track
• Knows business environment well enough to identify and proactively include the correct stakeholder
• Interacts regularly with senior management-level stakeholders and demonstrates value from realized projects

Solution Design

• Responsible to design and document cross-functional and global solutions, drawing on the functional expertise of functional and technical team members or vendors, as appropriate
• Advises on solutions prepared by peers or supporting team, and champions good design practice
• Partners with business stakeholders to analyze, define and document business processes within and across functional areas
• Drives best practices during requirements gathering and modeling
• Understands business environment and helps to connect/align relevant business stakeholders

Documentation

• Documents and reviews broader team documentation
• Supports the team in identifying and defining relevant documentation templates pertaining to solution delivery
• Is a champion for knowledge transfer to enable/empower other team members

Functional Design

• Develops functional designs for applications, integrations, and conversions
• Ability to work on multiple functional areas and integrations with third-party products
• Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
• Reviews functional designs and obtains signoffs with the cross-functional business and IT teams
• Provides inputs into business processes based on design capabilities
• Champions sustainable, forward-looking functional designs
• Learn and adapt to new technologies in a short duration

Testing & Test Design

• Execute System integration testing
• Coordinate user acceptance testing for new systems or enhancement releases. This involves assistance with the creation of test cases and follow-up to ensure users complete testing per the schedule
• Coordinates integration testing validates test cases with stakeholders for user acceptance testing and training and obtains signoffs
• Coordinates defects clarification, triage, and coordinate resolution with engineering teams
• Performs Mock close on financial systems

Project Management

• Manages small to medium application releases and projects
• Manages stakeholder expectations
• Design release scope and schedule in line with a business goal, prioritization, and IT capacity
• Work with the team of analysts and leads implementing new cloud business applications for Equinix

System Configurations

• Configures applications in line with business goals
• Designs forward-looking configurations by recognizing future needs aligned with the business roadmap
• Develops configuration standards

Day to Day Support (Production Support)

• Supports and trains junior resources and oversees quality in triage and troubleshooting practices
• Leads troubleshooting efforts on critical issues with cross-functional teams through the resolution
• Identifies improvements to address repeat issues

Training and Change Management

• Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities
• Defines, communicates, and implements support and engagement plans
• Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve
• Provides Adhoc training to various financial users on key financial applications

Vendor Management

• Manages/leads individual consulting resources as assigned
• Participates in vendor advisory boards and user groups
• Executes medium-scale vendor evaluations, pricing negotiations, and software acquisitions
• Prepares management communications and gets stakeholder input for recommendations

Qualifications

• Extensive experience in Oracle Cloud Applications with multi-ledger, multi-currency, and multi-GAAP environments
• Extensive experience in a couple of Oracle Cloud Modules AP, AR, CM, PPM,FAH, PO, INV, and AGIS
• Must have worked in a leading consulting company or in a well-known international Company in the implementation, support of the projects, and production support
• Have in-depth finance and accounting functional knowledge to understand business requirements and convert them into functional and configurable solutions
• Worked as Sr Systems Analyst or Support Analyst for Oracle Fusion ERP application modules
• Hands-on experience in designing and configuring ERP application implementation and maintenance
• Worked in a couple of Oracle fusion EPM application modules like BPCS, EDMCS, TRCS, ARCS, and PCMCS will be considered with priority
• Deep understanding of the end-to-end accounting transactions from sub-ledgers to GL

Preferred Qualifications

• Bachelors degree in accounting, Finance, IT, or a related field
• 6 to 10 years of experience working within a large multinational company's finance and accounting organization
• Strong written and oral communication skills
• Strong problem-solving and decision-making abilities
• Willingness to travel occasionally if needed
• Preference to Accounting, computer science, or mathematics-related fields of study