Engineer 2 - Business Systems @ Mongodb

MongoDB is seeking an experienced Automation Engineer to join the fast growing Center of Automation team under Business Systems. The individual will be responsible for helping automate and integrate the existing portfolio of SaaS applications in use across business partners (NetSuite, Salesforce, Coupa, Conga, Concur, Xactly, etc) using the RPA tool UiPath. You will help our partners reduce barriers to scale, freeing up time from manual and routine tasks to deliver on valuable initiatives.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Shift timings 2:00 PM IST - 10:00 PM IST

• Professional with 3+ years of experience in UiPath RPA solutioning and development

• UiPath Advanced Developer or Solution Architect Certification preferred; expert in UiPath standards, automation structures, and scalability

• Proficient in workflow-based logic and adept with the RE-framework to build multi-bot architectures
• Knowledge of OCR standards and tools such as Computer Vision, Document Understanding OR ABBYY

• Expertise in automating processes within Order-to-Cash, Procure-to-Pay, Record-to-Report, and Applicant-to-Hire domains

• Results-focused individual who is able to execute on mini-epics to automate manual processes whilst keeping business and systems partners informed and engaged

• Skilled in debugging and exception handling within UiPath

• Experienced in Agile project delivery, with familiarity in SQL, XML, and JSON databases

• Experience in programming languages such as Python, C# or Java for writing scripts and algorithms
• Strong knowledge of AI technologies, including experience with libraries such as Langchain, Langgraph, and CrewAI, and adaptability to learn other AI libraries as needed
• Understanding of vector databases and their application in AI solutions
• Experience in integrating AI solutions with existing systems to enhance automation workflows
• Familiarity with various AI solutions and methodologies to drive innovation in automation processes

• Good understanding of REST and SOAP APIs, including integrations with third-party applications like Boomi, Mulesoft, NetSuite, Coupa, SuccessFactors, and Salesforce

• Good understanding in version control and deployment tools like GitHub and AWS
• Strong communicator, capable of explaining technical details to cross-functional teams such as Legal, Security, Finance, and Internal Audit
• BA/BS degree in Computer Science or 3+ years of equivalent practical experience

• Collaborate with business systems and stakeholders to deliver complete and timely project solutions
• Partner closely with fellow Engineers to brainstorm project solution architecture, review proposed solutions, and ensure high-quality code
• Lead system/user acceptance testing and training; provide post-deployment support for automation and integrations

• Work closely with program managers/SMEs to prioritize projects and document processes

• Define technical requirements and write clean, efficient code
• Develop, review, and maintain comprehensive Solution Design Documentation (SDD) to accurately communicate technical architecture, design and specifications of automation
• Create user-friendly guides and reference materials that assist end-users in understanding, utilizing and troubleshooting the automation

• Implement cross-environment updates, deployments, and configurations

• Develop reusable scripts and workflows for efficient future automation projects
• Diagnose, triage and resolve production issues; perform root cause analysis
• Work on Change Requests(CRs) for deployed automations
• Ability to identify the criticality of the issue and follow the escalation matrix to escalate it to L2, L3 support
• Support and follow Service Level Agreements (SLA), Key Performance Indicators (KPI) and other metrics to ascertain appropriate performance of all tickets
• Create and maintain appropriate documentation of all tickets supported under the RPA Support team to ensure up to date inventory and properly accounted for
• Provide insight into improvements and modifications in existing solutions and frameworks in order to enhance both legacy and future automations
• Deliver compliance metrics, SLA reporting, and ad-hoc reports

• In 3 months, you will have a strong grasp of the internal RPA framework, existing automations and RPA ecosystem, support deployed projects by troubleshooting failures and apply hotfixes
• In 6 months, you will be able to support/maintain deployed automations independently, handle change requests and problem tickets, collaborate with senior engineers on automation projects, code reviews, testing and internal initiatives

• In 12 months, you will be able to design and develop new automations, support and maintain existing automations by proactively identifying and fixing issues, and provide recommendations for a phased UiPath solution roadmap focused on architecture standardization, migration, and security