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Senior Systems Engineer, Payment @ Airbnb

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 Senior Systems Engineer, Payment

Job Description

  • Drive the Flow level observability strategy including instrumentation operations to enhance the detection mitigation capabilities
  • Drive initiatives independently to fix root-causes identified from the repeat issues observed across monitoring platforms - challenge the status quo and follow through to completion
  • Build proactive alerting and real-time monitoring tools to help identify issues early and in-collaboration with Product engineering teams, resolve the issues in a timely manner
  • Develop observability standards/ framework for new product readiness to ensure service reliability in SOA and distributed systems
  • Build Domain Expertise to achieve Scalability - by understanding the nuances of Payments - across processing, compliance and infra
  • Drive large scale migration and adoption projects on Observability Reliability by cross-collaborating with various Payments teams
  • Collaborate with large set of stakeholders across engineering, infrastructure and operations teams to align and implement foundational Operational programs
  • Automate our alerts configuration across various observability tools (eg. Watchpoint, Kibana, Datadog etc.) that work across signals - metrics, logs and traces
  • Bring ideas to life (i.e. production) to help make the lives of engineers better
  • Advocate and implement reliable design patterns (circuit breakers, graceful degradation, end-point monitoring etc.)
  • Partner with the broader Airbnb organization to learn from incidents through a blameless post mortem process
  • Automate as much as humanly possible and always configure as code
About You:
  • 8+ years of technical experience, with 5+ years of relevant industry experience in a fast paced tech environment
  • Experience in building and implementing Observability/ SRE along with expertise in building availability/Reliability tools in a similar environment
  • Experience in driving E2E SRE initiatives (L2/L3) and improving observability reliability, preferably in the payments space
  • You have strong working knowledge across observability tools (eg. DataDog, Open Telemetry etc.) SRE Practices
  • Experience in Application and Tool development (Java, .Net, Python) in Microservices environments. Previous experience in AI/ML will be a plus.
  • Experience with initiatives across Auto scaling, Self-healing mechanism, Chaos Engineering, Performance optimization techniques will be a plus
  • You have excellent communication skills and the ability to work well within a team and with teams across timezones
  • You are a strong problem solver and have worked in a team that is on-call for production systems before
  • Technical leadership: hands on experience leading project teams and setting technical direction and strategy
  • You are passionate about efficiency, availability, technical quality and system quality

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Engineering - Software & QA
Role Category: DevOps
Role: Site Reliability Engineer
Employement Type: Full time

Contact Details:

Company: Airbnb
Location(s): Bengaluru

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Keyskills:   SAN Product engineering Operational excellence SOA Instrumentation Customer service Distribution system Operations Monitoring Python

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Airbnb

We are hiring for a leading global BPO delivering exceptional customer support across hospitality industry. With a strong international presence and a focus on innovation and people-first culture, we help top global brands provide outstanding service experiences. Join us to grow your career in a ...