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Ntt Data Hiring For Help Desk Associate @ NTT DATA

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 Ntt Data Hiring For Help Desk Associate

Job Description

Role Responsibilities:


- Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.

- Activities include recognition, research, isolation, resolution & follow up steps.

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

- Sound knowledge of ITIL best practices around Incident & Request Management procedures.


Required Skills:


Qualification:


- Graduate At least 1 to 3 years of experience in an international technical support profile.

1Rotational shifts (24*7). Basic Technical Support skills.


please share your resume am*************n@nt****a.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Coimbatore

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Keyskills:   IT Helpdesk Help Desk Operations Technical Helpdesk Service Desk

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NTT DATA

Greetings from NTT DATA! At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hirin...