Associate Product Manager @ U2opia Mobile

Job Description

What You'll Own

Product Strategy & Roadmap

• Align product goals with business objectives to deliver measurable outcomes
• Define and own the CPaaS product roadmap aligned with business goals and customer needs
• Drive product discovery and development for messaging APIs (SMS, WhatsApp, RCS), voice, email, and video

Market & Competitive Research

• Stay up to date with global trends in CPaaS and SaaS
• Conduct market and competitor analysis to identify opportunities and differentiation

Agile Process Ownership

• Lead sprint planning, backlog grooming, and retrospectives
• Act as Scrum Master and drive daily stand-ups to keep the team aligned and unblocked

Cross-Functional Collaboration

• Serve as the bridge between engineering, design, marketing, sales, and support teams
• Translate business requirements into clear technical briefs for engineering teams
• Work with marketing and sales to craft compelling product positioning, GTM strategies, and enablement materials

Customer & User Insights

• Conduct user interviews, surveys, and feedback sessions
• Use insights to improve onboarding, usability, and feature relevance

Product Analytics

• Leverage tools like Google Analytics, Mixpanel to analyze user behavior
• Drive data-informed decision-making for feature iteration and prioritization
• Define key metrics, track product performance, and iterate based on customer feedback and data
• Ensure regulatory and compliance adherence in messaging and communication services across regions
• Lead partner integrations with carriers, OTT channels (Meta, Google), and third-party service providers
• Advocate for the voice of the customer through structured feedback loops and engagement

Documentation & Enablement

• Create detailed product and API documentation
• Prepare internal training materials and customer-facing feature explainers

Domain Expertise in CPaaS

• Gain deep understanding of communication technologies like SMS, WhatsApp Business API, RCS, and fallback flows
• Collaborate with tech leads to deliver scalable messaging products

What You Bring/Key Requirements

• 24 years of experience in Product Management, preferably in a SaaS, B2B, or developer tool company
• Experience working closely with engineering teams
• Data-driven mindset with hands-on experience in product analytics tools
• Ability to simplify complex problems and build customer-centric solutions
• Ownership mindset with a bias for action
• Experience working with cloud communications platforms like Twilio, Gupshup, Infobip, or Route Mobile is a plus
• Proven ability to define product vision, write product specs, and drive execution
• Familiarity with agile methodologies and product development tools (Jira, Confluence, etc.)
• Excellent communication, analytical, and stakeholder management skills
• Bachelors degree in Engineering, Computer Science, or a related field; MBA is a plus

Why Join Us?

Opportunity to lead product strategy in a high-growth, developer-focused platform
High ownership, zero bureaucracy environment
Work with a global, ambitious, and collaborative team
Shape the future of communication at scale

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Product Strategy Product Roadmap Product Life Cycle Agile Methodology Ab Testing SaaS Product Manager Product Management Trello Product Research Product Analysis Product Planning Jira Tool Product Innovation Confluence Product Life Cycle Management