Business Analyst
- IBS Software Services
- 1 - 8 years
- Thiruvananthapuram
- 1 month ago
- Email to a friend
- Report this job
Job Description
- We are seeking a highly motivated and experienced Business Analyst with deep domain expertise in airline cargo operations
- The ideal candidate will be responsible for analyzing business needs, eliciting requirements, and translating them into actionable insights and specifications for technology solutions and process improvements specifically within the airline cargo sector
- You will work closely with stakeholders across various departments, including cargo operations, IT, commercial, and finance, to drive efficiency, optimize processes, and support the strategic growth of the airline cargo business
- Deep and thorough understanding of airline cargo business processes, systems, and industry best practices
- Perform impact analysis of Change Requests (CRs) across the system landscape in collaboration with Customer Business Analysts (BAs)
- Document the impact assessment, business process modifications, and relevant changes, if any
- Support the testing team by identifying critical business scenarios for system validation
- Lead requirements-gathering activities, facilitating discovery workshops, and engaging with Customer Subject Matter Experts (SMEs) and end-users in firming up business processes
- Conduct business process workflow analysis, identify opportunities for improvement, and document process enhancements
- Participate in change management discussions and provide support to the customer change manager during training sessions
- Assist test analysts and business users during system integration testing and user acceptance testing (UAT) phases
- Review and validate acceptance test scenarios to ensure comprehensive business coverage and provide guidance to test analysts
Role & Responsibilities
Delivering business consulting and support services to Air India, specifically addressing the needs and complexities of their airline cargo operations.
Technical Qualifications iCargo product testing
- Gaining deep domain expertise in the (TTL) Travel, Transportation & Logistics domain
- Working with the latest technologies & cutting edge tools to redefine the travel sector
- Enjoying the many benefits of a stable SaaS based product company
- Partnering with some of the biggest airlines, busiest airports, top tour & cruise providers, we'll known hotel chains, and large energy companies to augment their mission-critical operations
- A diverse, global work culture with some of the brightest minds in the industry
- A competitive benefits package, flexible work life polices, transparent rewards & recognitions, continuous learning and development, medical benefits, and fun at work policies.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: IBS Software ServicesLocation(s): Thiruvananthapuram
Keyskills: Business process Change management Business consulting Business Analyst cargo operations System integration testing Technology solutions User acceptance testing Workflow analysis Logistics
Similar positions
IBS Software Services
IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise and hospitality industries. IBSs solutions for the aviation industry cover fleet and crew operations, aircraft maintenance, passeng...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in