Senior Cloud Business Consultant (FinOps)
- Rackspace Technology
- 3 - 5 years
- Remote
- 4 months ago
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Job Description
In addition to supporting our customers, you will help us develop new strategies for the team, remain current in the market with our services, as well as help us identify other opportunities where we can work more deeply with our customers through our other managed and professional services offerings.
Work location : This role can be worked remotely in Canada in the provinces of Ontario, British Columbia, and Alberta only.
Critical Competencies
- Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
- Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
- Expertise: Possesses a deep understanding of FinOps and the ability to meet customers where they are in their journey and help them accelerate their success.
- Agility: The ability to adapt and respond to competing customer requests while working in a supportive and team-oriented manner. In addition, the ability to think outside the box and bring new innovative approaches to our practice.
- Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Ultimately, we are one team and bring a positive, people-first attitude every day.
Key Responsibilities
- Manage and deliver fast-paced, high-impact engagements with enterprise companies, resulting in further adoption of FinOps best practices and increased cloud maturity for our customers.
- Build relationships with client-side and internal stakeholders across various business groups to drive successful engagements.
- Deliver recommendations on topics ranging from cloud financial management, budgets, showback and chargeback, organizational management, policy and governance, and other topics related to FinOps.
- The potential to serve as a multi-cloud subject-matter expert, helping clients plan and execute efficient adoption and integration of cloud technologies and platforms across all three hyperscalers, AWS, Azure, and GCP.
- Enable clients to understand and use their cloud data across technical and non-technical business units.
- The ability to support large contractual negotiations, such as the AWS Private Pricing Program.
- Excellent data analysis skills and strong comfort in data presentation using tools such as Excel, PowerBI, Alteryx, SQL and other data analysis techniques.
- Excellent written and verbal communication skills, with the ability to reach a wide range of senior technology leaders both within our organization and with our customers.
Knowledge
- Foundational knowledge of AWS, Azure or GCP, preferably AWS.
- Deep understanding of public cloud FinOps best practices. FinOps certifications preferred.
- Understanding of other core public cloud functionality, such as AWS organizational structure, IAM roles and policies, Private Pricing Programs, as well as an understanding of how a cloud resale business operates.
- Strong data analysis skills and the ability to translate data into insights in a simple and elegant way.
- Background in business, finance or engineering preferred.
Skills
- Cloud Consulting
- Communication
- Customer Service
- Data Analysis
- Relationship Management
- Presentation Building
- Process Improvement
- Technical Engagement Management
- Business Strategy
- Cloud Strategy
Education/Experience
- High School Diploma or regional equivalent required.
- Bachelors Degree required, preferably in field related to role. At the manager s discretion, additional relevant experience may substitute degree requirement.
- 3 - 5 years of experience in Public Cloud FinOps, Cloud Consulting or Cloud Strategy required
Certifications
- Cloud certifications (e.g., AWS Cloud Practitioner or Solutions Architect) preferred.
- Bonus points for Cloud Management Platform experience (e.g., CloudHealth, Flexera, Apptio, etc.)
- Bonus points for FinOps foundation certifications (e.g., FinOps Certified Practitioner, FOCUS Analyst, etc.)
Physical Demands
- General office environment.
- Moderate levels of stress may occur at times.
- May require long periods sitting and viewing a computer monitor.
- No special physical demands required.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: Rackspace TechnologyLocation(s): Remote+ View Contact
Keyskills: Procurement Relationship management Data analysis GCP Process improvement Consulting Customer service Business strategy AWS SQL
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About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenge...
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