Job Description
Business Analyst_ServiceNowCategory Finance
Main locationCity -->India, Karnataka, Bangalore
Position ID J0225-1764
Employment Type Full Time
Position Description:FThe Business Systems Analyst Senior works with the business partners within multiple business units to align technology solutions with business strategies. Provides advanced technical and consultative support to other team members. Maintains in-depth knowledge of applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s). Analyzes existing systems or procedures and identifies technical or procedural improvements that will provide operational efficiencies, reduces potential risk to the bank, and improves end user experiences. Duties and Responsibilities:
Builds relationships with business partners who leverage ServiceNow with a goal to understand their needs, advocate on their behalf, maintain platform designed standards and governance, and communicate effectively between business and technical usersDevelops an in-depth understanding of complex business processes and functional behaviors of assigned applications, potential design and integration of technical solutions, including upstream and downstream dependencies and impactsWorks with key stakeholders to capture business and user requirements as well as establish and strengthen the relationship between teamsOwns the relationship with stakeholders to identify, model, and document business processes and data requirementsPartners with Scrum and Production Support teams to ensure all documented requirements are understood, developed, tested, and delivered to specificationFacilitate scope, discovery, and design sessions, and communicates with business partners on story status and follow-upAlign IT resources and processes to meet the client organizations needs, as well as the design of enterprise solutionsBuilds roadmaps with business partners and execute stories within sprint timelinesPerform other duties as assignedBasic Qualifications:Bachelors Degree or equivalent experience4+ years of related experienceThis is a Hybrid workplace position, where colleague will need to work at the assigned work location a minimum 3 days per weekPreferred Qualifications:ServiceNow platform knowledge and experienceKnowledge of Agile/Scrum methodologies and toolsStrong organizational, written, and oral communication skillsAbility to manage multiple projects in a fast-paced environment and meet deadlinesExperience in a Business Analyst role performing the listed responsibilities, including experience with the following artifactsassisting in creation of scope documents, eliciting and documenting functional/non-functional requirements and use cases, and producing process flows using Visio or equivalent toolExperience facilitating groups sessions to gather requirements with ability to ask relevant questions to drill into the detailsExperience tracking and driving deliverables to completionProblem-solver mindset; ability to work through grey areas independently with minimal supervisionProficiency with Microsoft (Outlook, Teams, Word, Excel, PowerPoint, Visio)Demonstrate technical skills and the ability to learn technologySkills:Business AnalysisBusiness Process DocumentationServiceNowServiceNow implementationServiceNow IT Service Mngt~24517,0,50762,0,50309,0,50315,0,50316,0~-->
What you can expect from us:Together, as owners, lets turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.Have you been referred by a CGI Member for this position?* YesNo CGI members email (@cgi.com)* First Name Last Name I agree to allow CGI to contact the CGI member who referred me to obtain additional information about my application and to confirm my referral. * -->* This field is required.I'm InterestedJob Classification
Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: Database Analyst
Employement Type: Full time
Contact Details:
Company: CGI
Location(s): Bengaluru
Keyskills:
business analysis
ms office outlook
visio
scrum
agile
project management
cmdb
written and oral communication
presentation skills
user stories
sql
plsql
servicenow
itsm
html
discoverer
itil
agile methodology
oracle apps
