Job Description
Role & responsibilities
Direct Responsibilities
- In charge of the user issues and requirements processing
- Have good knowledge on sharepoint 2016, SE and online.
- Should have knowledge on DocuSign tool.
- Expert in PowerShell, JavaScript and jQuery.
- End user functional support
- Monitor End to End SharePoint and perform Health Check.
- User Access Management.
- Analyze and fix issues raised by clients.
- Log Issues and Resolution processes.
- Management of permissions, e.g., checking access rights, etc.
- Regular Users training and assistance.
- Maintenance of DocuSign profiles/Rooms information and report extraction
Support coverage -General shift covering 5 days a week.
Contributing Responsibilities
Understand and remain fully aware of the business processes.
Participate to Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives were met.
Technical & Behavioral Competencies
Willingness to learn and understand the application.
Good oral, written, and interpersonal skills
Must be able to work closely with end users.
Preferred candidate profile
Perks and benefits
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: BFSI, Investments & Trading
Role Category: BFSI, Investments & Trading - Other
Role: BFSI, Investments & Trading - Other
Employement Type: Full time
Contact Details:
Company: CGI
Location(s): Chennai
Keyskills:
Docusign
Powershell
Sharepoint