Networks IT Admin
- Palo Alto Networks
- 5 - 10 years
- Bengaluru
- 2 months ago
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Job Description
- Provide IT procurement, configuration and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software
- Base level understanding of IT infrastructure including networking and ability to build, configure, and support them with the guidance from SMEs
- Follow SOP documentation and escalate issues appropriately to higher-level staff
- Manage individual workflow and maintain current ticket queue via IT ticketing system
- Develop and maintain a productive and professional relationships with user base
- Plan, coordinate and support the onsite, online, and hybrid events with IT/AV enabled
- Any degree in tech or related discipline or equivalent military experience
- Must have 5+ years of relevant work experience in IT admin roles
- Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required
- Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity including 802.11x, PC and Apple hardware, and mobile devices
- Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc.
- Recent involvement in supporting large group events with IT/AV equipment operation
- Experience with office space IT Facility design, build, and maintenance support
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: Palo Alto NetworksLocation(s): Bengaluru
Keyskills: Computer hardware VPN Active directory Agile Workflow Windows Customer service microsoft Troubleshooting Information technology
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At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These are not easy goals to accomplish - but we are not her...
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