Implementation Analyst
- ThoughtFocus
- 1 - 5 years
- Bengaluru
- 2 months ago
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Job Description
Job Title: Implementation Analyst
Experience: 3+ years
Job Description:
The Implementation Analyst coordinates with our clients, Product and software
developers in the design, planning, and management of complex software and hardware
installations.
Our desirable candidate manages the implementation and development phases necessary to deploy our software into our clients environment. The Implementation Project analyst works with clients and internal departments to conduct successful project installations. The ideal candidate provides leadership and communications for ensuring an efficient workflow while working to reduce overall deliver timelines. The successful candidate must be customer-oriented, and task driven with the ability to understand basic software installation process. Performs related duties as directed.
Requirements and Key Responsibilities:
- Creating long- and short-term project plans, including setting targets for milestones and adhering to deadlines for both internal and external clients
- Partners closely with other members of the Product Team, Support, Development, and other internal partners to ensure successful project delivery and client experience
- Delegating tasks on the project to employees best positioned to complete them
- Manages multiple deals/projects concurrently that may have competing priorities, resources, and timelines
- Making effective decisions when presented with multiple options for how to progress with the project
- Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
- Communicating with executives and clients to keep the project aligned with their goals
- Adjusting schedules and targets on the project as needs or financing for the project change
- Performing quality control on the project throughout development to maintain the standards expected and escalating any target dates that could be at risk
- Must work independently with minimal supervision, as well as contribute to the larger project deal team
Required Skills and Qualifications:
Service/Delivery
Attention to Detail
Windows
XML
PowerShell
IIS
Banking Knowledge
Problem Solving
Communication
- Strong written verbal communication along with interpersonal skills
- Ability to lead and adapt in a changing environment
- Problem-solving and decision-making skills with an attention to detail
- The ability to delegate effectively
- Time management skills
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to work independently with minimal supervision, as well as contribute to the larger project deal team.
- Ability to work in a dynamic start-up energy company.
- Strong written and verbal communication skills.
- Problem-solving and decision-making with attention to detail.
- Ability to manage own time while driving projects to fruition timely.
- Ability to be client-oriented and task driven.
- Bachelor s degree in related field.
- 2-5 years experience managing client-facing projects.
- 1-2 years experience in software installation processes.
- Experience working in a Private Equity backed organization.
Job Responsibilities for Technical Implementation Analyst
1. Project Management and Coordination
2. Technical Solution Design and Configuration
3. Client Training and Support
4. Data Integration and Migration
5. Troubleshooting and Issue Resolution
6. Quality Assurance and Testing
7. Client Relationship Management
8. Process Improvement
9. Reporting and Documentation
Why Join Us:
Opportunity to work in a fast-paced and innovative environment.
Collaborative team culture with continuous learning and growth opportunities.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Back End DeveloperEmployement Type: Full timeContact Details:
Company: ThoughtFocusLocation(s): Bengaluru+ View Contact
Keyskills: IIS Manager Quality Assurance Powershell XML Project management Workflow Windows Manager Quality Control Troubleshooting Project delivery
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ThoughtFocus
Thoughtfocus ThoughtFocus is a privately held company, headquartered in Milwaukee, Wisconsin. We lead transformation in business with technology and insights to add value in four major sectors, Aerospace & Defense, Education, Finance, and Manufacturing. We're unlike the large consulting firm...
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