Technical Writer
- Zensar
- 4 - 9 years
- Remote
- 2 months ago
- Email to a friend
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Job Description
We are seeking a detail-oriented Technical Writer to create clear, concise, and user-friendly documentation for our products and services. You will work closely with engineers, product managers, and designers to develop manuals, online help guides, API documentation, and other technical content that enhances the user experience.
Key
Research and analyze complex technical concepts and translate them into easy-to-understand documentation.
Develop and maintain user manuals, technical guides, API documentation, FAQs, and troubleshooting guides.
Collaborate with product managers, developers, and subject matter experts to gather information.
Ensure documentation is consistent with branding, formatting, and style guidelines.
Continuously update and improve existing documentation based on user feedback and product updates.
Create visuals, diagrams, and screenshots to supplement written instructions.
Work with development teams to document software release notes and version updates.
Manage documentation repositories and ensure version control.
Write content for both technical and non-technical audiences.
Qualifications & Skills: Proven experience as a Technical Writer or in a similar role.
Strong writing, editing, and communication skills.
Ability to break down complex technical topics into simple, user-friendly language.
Experience with documentation tools such as Confluence, MadCap Flare, DITA, Markdown, or Adobe FrameMaker .
Familiarity with APIs, software development processes, and engineering concepts is a plus.
Basic knowledge of HTML, CSS, or XML is a bonus.
Strong attention to detail and organizational skills.
Ability to work independently and collaboratively in a fast-paced environment.
Education & Experience: bachelors degree in Technical Writing, Communications, Computer Science, Engineering , or a related field.
years of experience in technical writing or a similar role.
Preferred Qualifications: Experience with Agile development methodologies .
Knowledge of cloud technologies, DevOps, or cybersecurity .
Familiarity with GitHub, JIRA, or other collaboration tools .
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Technical Content DeveloperEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Remote+ View Contact
Keyskills: github Version control Technical writing XML madcap flare HTML Troubleshooting Adobe JIRA
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