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Senior Business Analyst @ IDS Infotech

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 Senior Business Analyst

Job Description

HI ,


We at IDS are looking for Senior Business Analyst who can be a active player in client gathering and documentation with solution orientated mindset.


Key Responsibilities:

Client Pre-Sales Engagement

  • Lead initial client interactions, understand client needs, and effectively communicate capabilities and strengths.
  • Collect detailed business requirements through client meetings, workshops, and discovery sessions.
  • Prepare compelling client presentations, proposals, and RFP responses.

 Leadership Experience (New Builds)

  • Must have successfully led multiple software development projects (pre-sales) from    scratch, working on completely new client requirements or new product ideas (not just maintenance or enhancement projects).
  • Demonstrate ability to shape raw client concepts into structured, documented requirements ready for development.
  • Provide examples of past projects where you translated a clients vision into an actionable, signed-off project scope.

Documentation & Requirement Management (Core BA Work)
As the Senior BA, you will own and prepare the following key documents:

  • Business Requirement Document (BRD)
  • Functional Requirement Document (FRD)
  • Scope of Work (SOW)
  • Wireframes, Mockups, Prototypes
  • User Stories / Use Cases
  • Software Requirements Specification (SRS)
  • Proposals and RFP Responses
  • Sign-off Documents from clients

Additionally, you will:

  • Ensure documents are detailed, accurate, and aligned with client expectations.
  • Work closely with technical team to ensure feasibility and with QA team to ensure testability.
  • Maintain traceability of requirements through the project lifecycle.

Liaison Between Client & Technical Team

  • Manage and clarify queries raised by the technical team.
  • Act as the single point of contact for requirement-related discussions during pre-sales and early project phases until kick-off / handover to Ops team.

 Project Management Support:

Keep a tab on the progress/deliverables, keep informal touch points with Client SPOC, raise flags in case of any drift In formals Client/Project Health check

Tools and Technology:

  • Use project management tools (such as JIRA, Azure DevOps, Trello, or similar) to track tasks, requirements, and progress.
  • Leverage AI tools (such as ChatGPT, Copilot, or other generative AI) to improve document preparation, create client-facing artifacts, or enhance analysis work.

Personal Traits & Soft Skills:

  • Quick learner with a passion for mastering new tools, technologies, and domains.
  • Highly proactive, self-starter, able to take full ownership of tasks and client interactions.
  • Keen attention to detail and a structured approach to problem-solving.
  • Strong collaboration and interpersonal skills; able to manage diverse stakeholder groups.
  • Curiosity-driven mindset, always looking for ways to improve processes and deliverables.
  •  Excellent organizational and time management abilities.

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Required Skills & Experience:

  • Proven experience (8+ years) as a Business Analyst in software development or IT services, especially in client-facing roles.
  • Hard core hands-on is the need not a lead/manager or want to be a lead/manager.
    Strong background in pre-sales, client presentations, and proposal preparation.
    Expertise in preparing:
  • BRD, FRD, SRS
  • Scope Documents, SOW
  • Wireframes, Mockups, Prototypes
  • User Stories, Use Cases
  • Proposals, RFP responses, and Sign-off documents
  • Excellent written and verbal communication skills; able to engage confidently with foreign clients (especially US clients).
  • Strong collaboration and Stakeholder mgmt. skills
  • Domain knowledge in US Healthcare and or EHS/ESG is a strong plus.
  • Familiarity with Agile methodologies, tools, and project management processes is a plus.
  • Have strong analytical and problem-solving skills, with the ability to handle multiple client engagements simultaneously.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time

Contact Details:

Company: IDS Infotech
Location(s): Mohali, Chandigarh

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Keyskills:   Requirement Gathering Client Communication Document Preparation Stakeholder Management Business Analysis

 Fraud Alert to job seekers!

₹ 5-13 Lacs P.A

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IDS Infotech

Established in 1989, IDS Infotech Ltd. (IDS), has been a preferred Business Process Management and Software Solution provider to Fortune 500 companies and AM100 law firms worldwide for over two decades. A team of over 1,000 trained and skilled professionals, work round-the-clock to deliver quality s...