iRely is seeking a Product Manager to join its Commodity, Trade, and Risk Management team in Bengaluru. This is a hybrid role, requiring 2-3 days of office presence per week. For outstation candidates, relocation to Bangalore is required within three months of joining.
Duties & Responsibilities
Software product development
Gather, understand, and document customers business needs by directly engaging customers, working with implementation teams, Product Managers, or the Business Unit Leader.
Absorb and extend existing functional designs or create new ones, depending on project scenario.
Create technical designs based on functional designs, including use cases, mockups, process and data flow diagrams, etc.
Ensure development team understand project requirements and design, provide estimates of efforts, and create Statement of Work for Business Unit Leader/Product Manager approval.
Guide development team to ensure development is completed per requirements, on time, meeting performance benchmarks, and with quality.
Collaborate with other Product Managers and Business Unit Leaders to ensure seamless software integration.
Create and update product-related documentation and training material promptly. Provide training during new team member onboarding and when new features are delivered.
Engage outside business partners for 3rd party integration from a technical perspective.
Product quality and support
Take ownership of product quality. Identify factors impacting quality and mitigate potential risks.
Leverage internal programs to deliver product features with the highest quality.
Serve as escalation point or directly engage in customer support issues. Guide development team to deliver resolution per Service Level Agreement.
Focus on issue root cause analysis. Provide suggestions on and implement corrective actions to reduce future issues.
Continuous improvement
Embrace our Continuous Improvement culture in all aspects of product management: feature sets, quality, utilization, competitiveness in the market place, customer success, etc.
Collaborate with other teams to achieve customer success throughout sales and go live process, and on an ongoing basis.
Maintain focus on reducing support issues. Eliminate product bugs and reduce training-related issues by providing intuitive feature sets.
Guide development team to hone in estimation skills to provide more accurate capacity needs.
Grow development team to advance their technical and analytic skills.
Industry and domain
Under the guidance of Business Unit Leader and Product Manager, move the product forward based on company vision and industry trends.
Develop a base understanding of pricing and competitive landscape in product offerings in the U.S. market.
Skills & Qualifications
8-12 years experience in Business Analysis and Design
2-4 years experience in Product Management
Ability to communicate with internal (Developers, QAs and SMEs) and external stakeholders
Gather, Analyze and document Business requirements, Specification, Business Processes and Recommendations
Demonstrate analytical and problem-solving skills
Strong written and verbal communication skills including technical writing skills
Experience in Trading and Risk Management
Experience in Manufacturing Risk Management, Trade Finance and Quality Management
Experience in MS SQL
Experience in managing and working with cross functional teams
Nice to have skills
Exposure to different Asset classes like Energy, Metals, Forex and Agri soft commodities
Experience in a programming
Experience in ERP system development
Knowledge/ Experience in Risk (PnL, Position and Exposure, Valuation, Credit Risk, Market Risk, VaR)
Experience in a software product company
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Product ManagementRole Category: Product Management - TechnologyRole: Product ManagerEmployement Type: Full time