Telephony Engineer @ Consilium Software

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Telephony Engineer

Consilium Software
3 - 5 years
Delhi, NCR
2 months ago
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Job Description

Job Brief

We are looking for a Telephony Engineer to develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP).

Responsibilities

Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Experience in telephony network (AVAYA, Genesys, Cisco, AWS)
Install, configure, test, and maintain operating systems, application software and system management tools.
Maintain security, backup, and redundancy strategies.
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
Monitor performance and ensure system availability and reliability.
Experience in call center technology and applications will be added advantages.
Liaise with vendors and other IT personnel for problem resolution.

Requirements

Proven hands-on telephony engineering experience
Cisco call manager, AWS, Genesys call center set up, Gateways.
Experience with setting up audio and video collaboration.
CCNP or higher
Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Solid understanding of the OSI or TCP/IP model
Hands-on experience with monitoring, network diagnostic and network analytics tools

Educational Requirement - BE in Electronics & Communication, B.Tech, or equivalent

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Telecom
Role: Switching / Router Engineering
Employement Type: Full time

Contact Details:

Company: Consilium Software
Location(s): Delhi, NCR

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Keyskills: Networking protocols IVR QOS Diagnostics VPN VOIP cisco Analytics CRM OSPF

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Consilium Software

Consilium Software is an enterprise software company, our software greatly improves customers experience through real-time integration, control & orchestration of multi-channel communications solutions. Consilium specializes in Business Communication Operation management (BCOM), Computer Telepho...

Telephony Engineer @ Consilium Software

Home > Telecom