System Administrator II
- Availity
- 2 - 5 years
- Kolkata
- 9 months ago
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Job Description
Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!
Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.
Why Availity Excites :
At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.
Your Journey with Us :
Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States.
Why Join Availity in India :
- Global Impact : Your work from Bengaluru will directly support and impact the lives of millions of US citizens.
- Innovation Hub : Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology.
- Collaboration : Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries.
- Career Growth : Availity values your growth journey. With us, youll find opportunities to expand your skill set and advance your career.
- Work-Life Balance : Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.
Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, lets shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team thats not just changing healthcare but changing lives.
The Systems Administrator responsibilities include managing end user enterprise technologies and providing white glove escalation support. Manage the day-to-day health and operations of enterprise systems and applications currently in use. With advanced knowledge of IT services and have a drive to solve problems with technology, this individual will make a daily impact on the success of IT and the larger Availity community by reducing toil and creating automation. Create workstation OS deployment automation via Microsoft SCCM/Intune/JAMF and others. Have a strong understanding of Modern Desktop, DaaS, SaaS, and M365 cloud management is required
Why work on this team:
- This teams allows you to work directly with stakeholders at various levels within the organization
- This team fosters a growth mindset and offers opportunities for advancement
- This Team allows you to work with the Global Team in the USA.
What you will be doing:
- Advanced application and systems troubleshooting, working with vendors for troubleshooting and resolution of escalated issues. Work with other departments to understand and document computing needs. Determine needs and create basic tooling/automation to reduce toil, including operational documentation for tier 1/2 on how to use.
- Operationalize manual processes and reduce toil. Create, manage, and update OS deployment automation for physical and virtual deployments. Manage and update back-end IT servers and toolsets to keep them compliant. Manage M365/Azure technologies and follow documented processes/vendor best practices.
- Continued learning and understanding of deployed applications and systems, to surface ways to make end users lives better. When delivering escalation support, provide mentoring to reduce recurring instances.
- Create and manage small projects (days to weeks) by creating high level plans, using SCRUM principles and work estimation. Work with IT Architects and Engineers to build and provide feedback on deployed systems. This feedback loop will be used to create positive changes for application and system management.
- Participate in change management processes by creating What s in it for you documents/flyers/graphs to showcase/sell to end users. (e.g., how to showcase technology to a non-technical user and why they should want to use it.)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: AvailityLocation(s): Kolkata+ View Contact
Keyskills: Data analysis Change management Helpdesk Project management Healthcare Customer service Troubleshooting microsoft US healthcare Counselling
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